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About the Role

As an Epic Owner (m/f/d/x) – Content Discovery, Personalization & Engagement, you will be responsible for the functional evolution of core capabilities for MagentaTV across all platforms and markets. Your focus is on enhancing customer experience through easy content discovery and personalization, including search, recommendations, watchlists, and re-engagement. You will ensure consistency across devices and markets, balancing customer needs, business priorities, and national company requirements. This role serves as a central functional interface, translating strategic objectives into roadmaps, epics, and functional requirements.

Responsibilities

Own the recommendation strategy and personalization for first-party and third-party content.
Define requirements for search and Content Discovery, supporting both curated and recommendation-driven content placements.
Harmonize core Search and Discovery capabilities across national companies, while markets manage local specifics.
Define functional principles for surfacing and prioritizing first-party and partner content.
Own requirements for AI-powered search, Content Discovery, and Personalization.
Define requirements for content-tagging standards and metadata quality for effective recommendations and personalization.
Own requirements for notifications, social features, community features, and re-engagement capabilities.
Define and evolve requirements for features like watchlists, favorites, sharing, and re-engagement.
Harmonize national company requirements for Recommendation, Personalization, and Content Discovery into shared, scalable solutions.
Initiate and support PoCs and RFPs to evaluate vendors and technologies for Recommendation, Personalization, and Content Discovery.
Monitor customer feedback and KPIs to identify improvement opportunities.
Design and steer A/B tests and experiments within the shared experimentation framework.

Requirements

At least five years of professional experience as a Business Analyst, Epic Owner, or comparable role focused on Recommendation, Personalization, or Content Discovery.
Strong experience with recommender systems, personalization algorithms, or Content Discovery concepts and UX.
Good understanding of modern AI-powered and agentic approaches to Recommendation and Content Discovery.
Ability to translate AI approaches into functional requirements for digital products.
Ability to formulate clear, structured, and testable requirements and acceptance criteria for Engineering teams.
Experience with data-driven product development and decision-making.
Experience designing and defining customer-centric digital capabilities and product requirements.
Strong analytical skills and a structured, solution-oriented way of working.
Experience harmonizing requirements across different markets, national companies, or business units.
Ability to translate complex business requirements into clear and structured product requirements.
Excellent communication skills and experience working with a wide range of stakeholders.
Experience with customer journey analysis and digital product development.
Experience with TV, OTT, or streaming platforms (Nice to have).
Experience with SAFe or a comparable scaled agile framework (Nice to have).
Hands-on experience with tools such as Jira and Confluence (Nice to have).

Skills

Recommendation systems
Personalization algorithms
Content Discovery concepts
AI-powered approaches
Agentic approaches
Functional requirements definition
Data-driven product development
Customer-centric design
Analytical skills
Solution-oriented approach
Requirement harmonization
Communication skills
Customer journey analysis
Digital product development
Jira
Confluence

Location

Germany

Work Type

Full-time

Experience Level

5+ years

About the Company

Deutsche Telekom AG is one of Europe’s largest telecommunications providers, operating in over 50 countries.
They are a leading choice in the gigabit society, boasting the best network and employing 230,000 innovative minds.
The Products.Innovation.Experience. unit focuses on developing digital products, services, and platforms used by millions across Europe, bringing together Product Management, Engineering, Design, Data, and AI to create simple, intelligent, scalable, and relevant experiences.

Equal Opportunity

Applicants with severe disabilities will be given preferential consideration if equally qualified.