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About the Role
Gradient Labs is building the AI customer operations platform for financial services. We are seeking an Enterprise Account Executive to join our founding Go-To-Market team in New York. This role is ideal for someone who has thrived in an early-stage, high-growth B2B AI or SaaS startup environment and possesses the drive and autonomy to shape our sales strategy.
Responsibilities
- Own the full sales cycle from pipeline generation to closing deals.
- Generate pipeline, conduct discovery, and tailor solutions for complex organizations.
- Collaborate closely with the AI Delivery team to ensure customer success.
- Build relationships with C-suite executives and senior leaders in financial services.
- Co-develop sales processes, qualification criteria, and account strategies.
- Act as a product evangelist, delivering demos and articulating the value of AI customer operations.
- Provide insights from customer interactions back to product and engineering teams.
Requirements
- 5-7+ years of enterprise B2B SaaS sales experience.
- Experience closing complex, end-to-end deals with six- and seven-figure ACVs.
- Proven ability to build C-suite relationships.
- Experience with consultative, value-based sales motions.
- Familiarity with the AI agent space.
- Ability to operate with scrappy autonomy and initiative.
- Concise written and verbal communication skills.
- Comfort with the rapid pace of change in the AI space.
Skills
- B2B SaaS sales
- Enterprise sales
- Full-cycle sales
- Pipeline generation
- Consultative selling
- Value-based selling
- AI product sales
- Financial services sales
- Fintech sales
- Relationship building
- C-suite engagement
- Product evangelism
- Sales process development
- Account strategy
- AI agents
Location
- New York
Work Type
- Full-time
Experience Level
- Enterprise
- Senior
About the Company
- Gradient Labs is building the AI customer operations platform for financial services.
- Founded in 2023, we work with major names in banking and fintech.
- Our platform utilizes specialist AI agents designed for financial services to automate manual work in customer support and back-office operations.
- We offer product and operations teams visibility and control over their outcomes.
- Our team consists of experienced builders from companies like Monzo, Wise, Mastercard, Revolut, and Google.
- We are an early-stage company where employees can shape the future of sales, focus areas, and growth.