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About the Role
Lead security intelligence and surveillance operations at the Sydney Opera House, a World Heritage-listed icon. This role involves providing strategic leadership and operational oversight of the surveillance function to protect people, visitors, assets, and operations.
Responsibilities
- Provide strategic leadership and operational oversight of the surveillance function.
- Ensure effective monitoring of security systems.
- Oversee incident detection, intelligence gathering, and response coordination.
- Lead a team of surveillance professionals in a dynamic, technology-enabled environment.
- Enhance situational awareness.
- Drive operational excellence.
- Ensure the delivery of a proactive, intelligence-led security capability.
Requirements
- Demonstrated leadership experience within a surveillance, security operations centre, control room, or intelligence environment.
- Strong understanding of CCTV systems, video management platforms, access control, and integrated security technologies.
- Experience managing complex incidents, investigations, and risk-based decision-making.
- Proven ability to lead, coach, and develop high-performing teams.
- Excellent communication, stakeholder management, and report-writing skills.
- Strong analytical and problem-solving capability.
- Experience developing procedures, standards, and operational governance frameworks.
- Existing Australian work rights.
- Satisfactory National Police Check.
- Satisfactory Pre-Employment Health Assessment.
Skills
- CCTV systems
- Video management platforms
- Access control
- Integrated security technologies
- Incident management
- Investigation management
- Risk-based decision-making
- Team leadership
- Coaching
- Team development
- Communication
- Stakeholder management
- Report writing
- Analytical skills
- Problem-solving
- Procedure development
- Standards development
- Operational governance framework development
- Security Risk Management
- Intelligence
- Emergency Management
- Intelligence-led security practices
- Emerging surveillance technologies
Location
- Sydney
Work Type
- Full Time
- Ongoing
Experience Level
- Experienced
Education Level
- Diploma or higher qualification in Security Risk Management, Intelligence, Emergency Management or related discipline (Desirable)
- Security Industry Licence (NSW) or ability to obtain (Desirable)
Salary/Compensations
- $133,806 per annum plus 12% Superannuation Contributions
Benefits
- 10% off onsite food and beverage outlets
- 5 weeks’ annual leave
- Access to salary packaging
- Discounted health insurance
- Access to professional development programs
- Staff engagement initiatives
- Staff community groups
- Fitness Passport
- Complimentary wellbeing programs
- Working for an organisation with a 6 Star Green Star performance rating
- Working for an organisation committed to the United Nations Sustainable Development Goals
- Complimentary tickets to shows
About the Company
- The Sydney Opera House is a globally recognised icon, a World Heritage masterpiece, and one of the world's busiest performing arts centres.
- It is a place where diversity of thought and experience is valued, supported, and respected.
- The organisation's ambition is to be Everyone’s House, focused on themes of inclusivity, community connection, future readiness, and positive change.
- It is committed to sustainability and is the world’s first arts organisation to join the UN’s Global Compact.
Equal Opportunity
- The Opera House is an inclusive employer that recognises everyone is unique and welcomes applicants for who they are.
- Adjustments to the recruitment process can be requested.
- Applications are welcomed and encouraged from First Nations people.
- Applications are welcomed and encouraged from people of all genders, people who are d/Deaf and/or with disability, from culturally and linguistically diverse backgrounds, neurodiverse, refugees and the LGBTQIA+ community.