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About the Role

Reporting to the Facility Services Manager, the Facility Coordinator supervises all activities and oversees coordination related to Housekeeping, Labour, and contracted services for events and tenants.

Responsibilities

• Plan, coordinate, and supervise housekeeping and labour services for maintenance, events and tenants.
• Develop estimates for housekeeping and labour services for events, tenants and internal projects.
• Provide coaching to employees and ensure management expectations are met.
• Coordinate and monitor inspection program to verify rental and grounds maintenance equipment are maintained in proper working order and inspections are conducted.
• Verify and report employee timesheets for payroll department.
• Provide feedback for continuous improvement projects that optimize housekeeping and labour processes.
• Adhere to systems to help with time and motion analysis for labour activities.
• Engage staff in safety awareness program document in facility services safety tracking matrix.
• Report profit margins to manager for the assigned events.
• Ensure all work orders are being completed and documented with the use of the event booking management system (EBMS).
• Complete building/site audit prior to occupancy for events, and report/prioritize repairs and follow-up as required.
• Participate in production and client meetings for assigned events, providing specialized technical information as needed.
• Assist in the administration and enforcement of Health & Safety for the department, including the Occupational Health & Safety Act.
• Carry out the implementation of facility management guidelines and operating procedures.
• Engage in Facility Service programs such as training, AODA, propane management, LEED policies and procedures, housekeeping master schedule, waste management, GBAC compliance and the administration and enforcement of the collective agreement.
• Participate in the procurement procedure and supervise/schedule contractors such as soft landscaping, pest control, waste and recyclable removal, monitoring budgets and verifying work completion.
• Ensure work is conducted in a manner that supports City compliance with the Accessibility of Ontarians with Disabilities Act (AODA), Workplace Hazardous Materials Information System (WHMIS), Ontario Building Code, Technical Standards and Safety Authority (TSSA), and the Occupational Health and Safety Act (OHSA), etc.
• Ensures compliance with and a thorough understanding of the Collective Agreements; and corporate and divisional policies, procedures and guidelines, and the City by-laws.
• Perform other duties as assigned.

Requirements

• Post-secondary education in a discipline pertinent to the job function or an equivalent combination of education and experience.
• At least three years’ experience in event or facility coordination.
• Experience in supervising staff in a unionized environment dealing with large-scale events.
• Possess a valid full G Class Ontario driver’s license in good standing.
• Ability to interpret collective agreements, Occupational Health & Safety Act, Workplace Hazardous Materials Information System, applicable codes, standards, guidelines and government legislation as they apply to electrical services.
• Experience utilizing software packages (word processing, spreadsheets, electronic mail, purchasing, work order management, Momentus, RPGS, ADP).
• Good interpersonal skills with the ability to communicate effectively both verbally and written at all organizational levels.
• Proven customer service skills.
• A team building mentality with a focus on service.
• All applicants must be legally entitled to work in Canada.

Skills

• Housekeeping
• Labour coordination
• Contracted services coordination
• Estimating
• Coaching
• Inspection program coordination
• Time and motion analysis
• Safety awareness
• Work order management
• Building/site auditing
• Client meeting participation
• Health & Safety administration
• Facility management
• Procurement
• Contractor supervision
• Budget monitoring
• Interpersonal skills
• Verbal communication
• Written communication
• Customer service
• Team building

Location

• Toronto

Work Type

• Full-time

Experience Level

• 3+ years experience in event or facility coordination
• Supervisory experience in a unionized environment

Education Level

• Post-secondary education or equivalent experience

Benefits

• Competitive salary
• Performance incentives
• Comprehensive rewards package
• OMERS participation (defined benefit pension plan)
• Employer-paid health & dental
• Extended healthcare
• Professional development

About the Company

• Established in 1879 and located on the shores of Lake Ontario, Toronto, the award-winning Exhibition Place is Canada’s largest entertainment venue, hosting over 2,000 events and attracting over 5.5 million visitors a year.
• The 192-acre site is an integral component of Toronto and Ontario’s economy, particularly with respect to conventions, sports, festivals, recreation, culture, and tourism.
• Exhibition Place boasts the award-winning, LEED Gold Certified Enercare Centre, Canada’s largest exhibition and convention centre, and the Automotive Building LEED Silver conference venue.
• Since 2004, Exhibition Place has undertaken an environmental stewardship initiative, entitled GREENSmart, which includes the promotion of sustainable development, environmental initiatives and leading-edge green technologies and practices across the site.

Equal Opportunity

• Exhibition Place is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected, and supported.
• We are dedicated to building a workforce that reflects the diversity of the public and the communities in which we live and serve.
• We value the unique skills and experiences each person brings to Exhibition Place and are committed to creating and maintaining an inclusive and accessible environment.
• We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act, so if you require accommodation during the hiring process, please let our Recruitment team know by emailing us at humanresources@explace.on.caHumanresources@explace.on.ca