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About the Role

As the Jenni Kayne NY Metro Area Manager, you will be the key field leader for the New York metropolitan market, driving business performance, developing high-performing store teams, and ensuring operational excellence while delivering an elevated client experience. This is a 100% field-based role requiring presence in stores to coach teams, develop leaders, engage clients, and identify opportunities.

Responsibilities

Serve as the primary leader and culture carrier for Jenni Kayne stores throughout the New York metropolitan area.
Maintain a consistent and highly visible presence across the market, spending 100% of working time in the field and traveling between stores.
Drive store performance by achieving monthly and annual sales goals while ensuring operational excellence.
Develop Store Managers and store teams, building succession plans and cultivating a strong leadership bench.
Partner with Store Managers to analyze business trends, identify opportunities, and develop actionable strategies.
Hold leaders and teams accountable through consistent coaching, performance management, and a business growth mindset.
Foster a culture of accountability, recognition, and continuous development by providing timely feedback and celebrating wins.
Conduct regular store visits, business reviews, and one-on-one touchbases with Store Managers.
Coach from the sales floor, working alongside teams to identify opportunities in selling behaviors, client engagement, product knowledge, conversion, clienteling, and overall store performance.
Lead the execution of company initiatives, product launches, operational updates, and training.
Partner with Visual Merchandising to maintain brand standards, storytelling, and visual consistency.
Conduct routine store audits and provide coaching to elevate visual presentation, operational execution, inventory management, and the overall client experience.
Onboard, develop, and mentor new Store Managers and field leaders.
Partner with Human Resources on employee relations, coaching documentation, performance management, corrective action, and talent development.
Build and maintain a strong talent pipeline through recruiting, networking, succession planning, and internal talent development.
Support new store openings and pop-up activations by ensuring teams are prepared through hiring, training, merchandising, operational readiness, and successful market launches.
Develop a deep understanding of each local market and partner with Store Managers to drive community engagement, local partnerships, client events, and networking opportunities.
Champion an elevated client experience by identifying opportunities to strengthen client engagement, retention, loyalty, and high-value client relationships.
Communicate regularly with senior Retail leadership regarding business performance, talent, field insights, and opportunities.
Own the overall health and performance of the New York market, leading with an entrepreneurial mindset and creating a culture of accountability, collaboration, and continuous improvement.

Requirements

Minimum of 5 years of multi-unit retail leadership experience.
Proven track record of driving business performance while developing high-performing teams.
Demonstrated success coaching, developing, and retaining top retail talent.
Demonstrated success building talent pipelines through recruiting, networking, succession planning, and internal development.
Strong leadership presence with exceptional coaching, communication, and relationship-building skills.
Experience partnering with Human Resources on employee relations, performance management, coaching, and talent development.
Strong business acumen with the ability to analyze reporting, identify trends, and translate insights into action.
Strong understanding of local markets with experience developing community partnerships, hosting client events, and driving grassroots marketing initiatives.
Proficiency in Microsoft Office Suite and retail reporting systems.
Ability and willingness to work 100% in the field, traveling independently between Jenni Kayne stores throughout the New York metropolitan area.
Ability to adjust store presence and travel based on business performance, leadership needs, events, launches, and other market priorities.
Flexible schedule, including evenings, weekends, and holidays as business needs require.
Ability to lift and move up to 30 pounds and stand for extended periods as needed.
Passion for the Jenni Kayne brand and lifestyle.

Skills

Coaching
Communication
Relationship-building
Business analysis
Trend identification
Actionable strategy development
Talent development
Recruiting
Networking
Succession planning
Community engagement
Local partnerships
Client event hosting
Grassroots marketing
Microsoft Office Suite proficiency
Retail reporting systems proficiency

Location

New York metropolitan area

Work Type

100% field-based
Full-time

Experience Level

5+ years multi-unit retail leadership

Salary/Compensations

$110,000 - $130,000

About the Company

Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living.
We work hard to create a world that's inviting and intentional.
We believe in the power of a workplace built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way.

Equal Opportunity

Kayne LLC is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.