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About the Role

Relay is seeking a leader to own Compliance Strategy and Operations end-to-end, including AML, sanctions, KYB/CDD, regulatory change, and monitoring. This is a build role focused on creating a modern compliance function from the ground up, enabling safe scaling, new product launches, and operational efficiency through data, design, and automation.

Responsibilities

• Build and own Relay's compliance program end-to-end — AML, sanctions, KYB/CDD, and regulatory compliance — including policies, procedures, risk assessments, and controls.
• Be accountable for program effectiveness — investigations and suspicious activity governance, escalation paths, issue management through to validated remediation, and internal standards.
• Own the compliance relationship with our sponsor bank — day-to-day partnership, exam and audit readiness, issue resolution, product approvals, and management information reporting.
• Design the monitoring, testing, and reporting infrastructure to prove control effectiveness with data.
• Set the strategy for transaction monitoring, investigation, and suspicious activity reporting.
• Implement continuous re-verification for KYB and customer diligence, focusing on synthetic business identity.
• Partner with Product, Engineering, Risk, and Operations to embed compliance requirements into new products and features.
• Track the regulatory landscape and translate change into concrete updates to controls and roadmap.
• Hire, coach, and grow the Compliance pillar across strategy and operations.
• Implement AI and automation in compliance operations to scale capacity with volume.
• Run the pillar on a paired scorecard measuring risk outcomes and customer friction.
• Provide clear, periodic reporting to senior management and the board on program health, emerging risk, and issue remediation.

Requirements

• 8+ years of compliance experience in fintech, banking, or payments, including time leading a compliance function or a major pillar of one.
• Experience building compliance programs, policies, and control frameworks from the ground up.
• Experience owning a program's effectiveness personally.
• Experience managing a sponsor bank, regulator, or examiner relationship directly.
• Comfortable defining metrics that prove a control works.
• Technically fluent enough to reason about monitoring systems, decisioning platforms, and data pipelines.
• Experience hiring, coaching, and growing compliance talent.
• Belief that compliance enables growth and ability to find paths to 'yes'.
• Strong communication skills across all levels.
• Ability to thrive in fast-paced environments, tackle ambiguity, build process, and raise the bar.
• Actively using AI tools in current work and excitement to push possibilities with them.

Skills

• AML
• Sanctions
• KYB/CDD
• Regulatory Change Management
• Monitoring and Testing
• Risk Assessments
• Data Analysis
• AI Tools
• Communication

Location

• Remote

Work Type

• Full-time

Experience Level

• Director

About the Company

• Relay is a digital banking platform for self-made business owners, providing tools and knowledge to manage money effectively.
• The company aims to replace financial guesswork with real visibility and transform cash flow from a stressor into a clear signal for stronger businesses.
• Relay is scaling rapidly and views compliance as a critical pillar for safe growth.
• The company has ambitious goals for growth, product launches, and customer expansion.

Equal Opportunity

• We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive.
• If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner.