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About the Role

Oversee the operations of 2-3 Proper Food retail locations, managing a team of approximately 6-12 employees. Responsible for ongoing store operations, including hiring, training, process upholding, and daily operations. This role requires varied weekly hours, including opening and closing.

Responsibilities

• Hire, train & develop staff.
• Manage employee scheduling and payroll.
• Address performance issues swiftly and respectfully.
• Coordinate staffing on a weekly and daily basis.
• Ensure all procedures are being executed efficiently, effectively and at the highest level.
• Ensure functionality of all equipment and manage general store upkeep.
• Deliver an exceptional customer experience including a spotless store environment, flawless product quality and outstanding customer service.
• Monitor and respond to customer feedback via multiple channels.
• Oversee and set daily & weekly inventory pars.
• Supervise supply ordering.
• Assist Catering Manager and support catering program.
• Maintain updated collateral including labels, menus, allergens, signage, and oven settings.
• Maintain a positive, warm and high-performance culture.
• Demonstrate hands-on management, jumping in wherever needed.
• Act as a role model for delivering an exceptional customer experience.

Requirements

• 2+ years of retail/restaurant management experience.
• Experience managing a team of 5+ people.
• Computer skills including Microsoft Word & Excel.
• Food Manager Certification.
• Strong communication and interpersonal skills.
• Fluent in both written and spoken English.
• Ability to lift up to 50 pounds.
• Ability to push, pull, carry up to 50 pounds.
• Ability to stand, walk, and bend for up to 8 hours.
• Exposure to various environmental conditions such as cold, heat, and cleaning chemicals.

Skills

• Leadership
• Team Management
• Operations Management
• Customer Service
• Inventory Management
• Staffing
• Scheduling
• Payroll Management
• Microsoft Word
• Microsoft Excel
• Communication
• Interpersonal Skills

Location

• San Francisco, California

Work Type

• Full-time

Experience Level

• 2+ years of retail/restaurant management experience
• Managed a team of 5+ people

Education Level

• Food Manager Certification

Salary/Compensations

• Competitive compensation plus bonus program

Benefits

• 401k
• Paid Time Off
• Company contribution towards medical, dental and vision insurance
• Delicious shift meals
• Company-provided laptop
• Reimbursement for cell phone service
• Closed most major Holidays

About the Company

• Proper Food crafts fresh, whole-ingredient meals daily and delivers them to 16 locations in the San Francisco Bay Area. Launched in 2014, the company expanded to NYC in 2019. They prioritize donating unsold meals to local food banks.

Equal Opportunity

• Proper Food provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Proper Food celebrates diversity and is committed to creating an inclusive environment for all employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.