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About the Role

This role supports the regional Acceptance Solutions team in advancing client-relevant solutions for Acquirers, Payfacs, ISOs, and other reseller partners, with a focus on product execution, roadmap coordination, go-to-market readiness, client feedback synthesis, and cross-functional delivery. The role emphasizes execution responsibilities, including documenting requirements, supporting product workstreams, and helping manage assigned features or initiatives through commercialization and ongoing VIA go-to-market optimization.

Responsibilities

Support the development, maintenance, and execution of regional product roadmaps for North America Acceptance Solutions.
Track roadmap updates, product dependencies, delivery milestones, and changes.
Translate client needs and market feedback into structured inputs for product requirement discussions, roadmap planning, and prioritization forums.
Support regional Acceptance Solutions initiatives that extend Visa’s relevance beyond core acceptance platform assets.
Partner with NA commercialization, Sales, Client Services, and Product teams to support go-to-market motions.
Assist in developing sales enablement materials, client conversation guides, product positioning, and internal training content.
Support sales teams in understanding client business and technical needs and connecting those needs to relevant Visa Acceptance Solutions.
Develop fact-based analysis to support sales recommendations, product positioning, and market opportunity assessments.
Support the design of client-centric joint solutions from solution definition through build, implementation, and post-launch optimization.
Collaborate with Sales Engineering and technical pre-sales partners to support effective internal and client-facing demos, solution flows, and implementation discussions.
Gather, organize, and synthesize client feedback to help ensure the voice of the customer is represented in product discussions and requirement development.
Support pilot programs, new feature launches, and commercialization readiness activities.
Conduct regional competitive, regulatory, and market intelligence activities.
Create and update business and product intelligence to support product investment discussions, prioritization, and commercialization decisions.
Build, share, and analyze solution performance data to identify opportunities to improve product adoption, client outcomes, and regional growth.
Communicate findings, recommendations, tradeoffs, and risks in a clear, concise, and actionable manner to functional partners and management.

Requirements

5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD.
6 or more years of work experience with a bachelor's degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Experience collaborating on enterprise-wide products, projects, and programs.
Experience deriving insights and action items through analysis; providing solutions delivery and professional services.
Experience presenting, consulting, and communicating with stakeholders.
Experience managing multiple priorities and demands in a fast-paced environment.
Experience with project/program management and direct client interaction.
Ability to contribute independently to projects with multiple workstreams and coordinate across stakeholders at different levels of the organization.
Demonstrated ability to work with cross-functional teams, including Product, Sales, Strategy, Marketing, Client Services, and technical partners, in matrixed and ambiguous environments.
Ability to use AI-enabled tools responsibly and effectively to improve productivity, analysis, documentation, and stakeholder communication, while applying appropriate judgment, data confidentiality, and company policy requirements.

Skills

Proficiency with Microsoft 365 (Office) tools.
Background in payments, financial services, eCommerce, card network, technology, product management, solution management, strategy, operations, consulting, or related fields.
Knowledge of Restful APIs, ISO 8583, ISO 20222.
Strong analytical and problem-solving skills, with demonstrated ability to structure business problems, evaluate opportunities, and develop fact-based recommendations.
Technical aptitude and ability to work with product and technical teams on requirements, use cases, user stories, client integration needs, and solution design discussions.
Strong written, verbal, and presentation skills, with the ability to communicate across regional and functional lines and translate technical concepts for non-technical audiences.
Curiosity, collaboration, attention to detail, diplomacy, flexibility, and a willingness to learn the North America Acceptance market and client pain points.

Location

North America

Work Type

Hybrid
Office setting

Experience Level

Principal

Education Level

Bachelor's Degree
Advanced degree (e.g. Masters, MBA, JD, MD)
PhD

Salary/Compensations

$146,200 to $233,700 USD per year

Benefits

Medical
Dental
Vision
401(k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program

About the Company

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Equal Opportunity

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.