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About the Role
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
- Manage and direct all automotive and general service technicians in the operation of the shop.
- Deliver exceptional customer service while listening and consulting customers.
- Follow up with customers regarding services requested, estimated completion times, etc.
- Oversee complete vehicle inspections and make comprehensive recommendations.
- Build computerized repair orders and source parts.
- Deliver and discuss pricing estimates with customers.
- Promote shop service specials.
- Lead, manage, and train the team while staying aligned with company vision, purpose, core values, and employee creed.
- Supervise up to ten employees.
- Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks.
- Maintain inventory counts.
- Ensure overall cleanliness and organization of the facility.
- Perform other duties as assigned.
Requirements
- A minimum of 2 years of store or service manager experience.
- General automotive knowledge.
- Excellent customer service disposition.
- Good communication skills.
- Leadership ability.
- Team building skills.
- Ability to work a flexible retail schedule including weekends, evenings, and holidays.
- Valid driver’s license.
Work Type
- Full-time
Experience Level
- 2+ years of experience
Benefits
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
About the Company
- At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
- Midas is committed to training our associates and promoting from within the organization.