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About the Role
As part of the Americas Commercial team, you'll shape affordability strategies that connect millions of customers to Apple through influential carrier and fintech partnerships. You'll work at the intersection of strategy, relationships, and execution, building multiyear plans, influencing senior leadership, and driving real impact across Apple Retail and Online channels.
Responsibilities
- Lead commercial strategy across the Americas, partnering with wireless carriers and bank/fintech partners to develop and execute affordability programs that drive growth and revenue.
- Use customer insights and cross-functional collaboration to identify opportunities, size them, and build compelling multiyear plans that influence Apple Leadership.
- Champion a values-driven team culture rooted in inclusion, diversity, and continuous learning.
Requirements
- 5+ years of deep expertise across Retail, Commerce, Wireless Carriers, and/or Financial Services with a strong point of view on where the industry is headed.
- Proven track record building and leading strategy or customer experience functions, translating long-term objectives into high-impact plans that deliver results.
- Highly analytical and data-driven, with the instincts to move fast and the rigor to back every decision with insight.
- Energized by ambiguity, equally comfortable setting the strategy and rolling up your sleeves to execute it.
- Bachelors or equivalent experience; what matters most is what you've built and the impact you've driven.
- 10+ years of expertise across Retail, Commerce, Wireless Carriers, and/or Financial Services, a seasoned leader who brings both depth and a clear perspective on what's next.
- Leads with judgment and earns consensus, a strong communicator who is equally credible in a room with frontline teams as they are with senior executives.
- A natural bridge-builder who influences across functions, owns key partner relationships, and is trusted as the go-to authority on their domain.
- Exceptional at turning complexity into clarity, able to prioritize ruthlessly, execute with precision, and keep strategy and delivery in lockstep.
- A compelling storyteller who crafts presentations that don't just inform, they move people to act and align leadership around a shared vision.
Skills
- Commercial strategy
- Partnership management
- Affordability programs
- Customer insights
- Cross-functional collaboration
- Strategic planning
- Leadership influence
- Analytical skills
- Data-driven decision making
- Execution
- Communication
- Storytelling
Experience Level
- 5+ years
- 10+ years
Education Level
- Bachelors or equivalent experience
- MBA preferred
About the Company
- The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries.
- It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.
- At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
- Here on the Apple Store Online team, we are responsible for Apple’s largest store.
- Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are.
- Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive.
- To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.