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About the Role
This role leads a team that develops strategic oversight and manages physical space daily, ensuring an environment that encourages efficiency, collaboration, and a premium employee experience. The Leader will balance data-driven occupancy planning with attentive partner engagement to optimize the global real estate footprint, aligning real estate strategy with business needs.
Responsibilities
- Maintain accurate occupancy, seat assignment, and space utilization data using workplace occupancy and space planning systems.
- Manage office and workstation inventory, vacancy tracking, and seating allocations.
- Collect, verify, and analyze headcount and space data, including current capacity and future projections, to support occupancy planning and space optimization.
- Develop occupancy scenarios and migration plans, assessing various options to provide data-driven recommendations that underpin real estate strategy.
- Conduct regular space audits to ensure data accuracy, workplace standards, and equipment allocation.
- Support strategic space planning initiatives tied to organizational growth, consolidations, and workplace renovations.
- Lead the end-to-end execution of all Moves, Adds, and Changes (MAC) activities, from individual seat swaps to large-scale campus moves, and minor reconfigures.
- Develop detailed move plans, sequencing strategies, schedules, and communication plans.
- Anticipate operational risks, dependencies, and downstream impacts, proactively driving resolutions.
- Serve as the primary point of contact for business unit leaders, department heads and space captains regarding their specific space and growth requirements.
- Proactively communicate workplace changes, project timelines, and office updates to the broader employee base in collaboration with Communications team and business leads.
- Track project achievements and collaborator deliverables to ensure initiatives remain on schedule and within budget.
- Act as a key liaison between occupancy planning teams, Real Estate, Facilities partners, Design & Construction and business units.
- Find opportunities to automate manual occupancy tracking processes and improve reporting capabilities.
- Develop and refine Standard Operating Procedures (SOPs) for all move and space management and occupancy planning functions.
- Build strong cross-functional relationships that foster collaboration and innovation.
- Coordinate reporting and metrics related to occupancy, utilization, and workplace trends to support portfolio strategy.
Requirements
- Bachelor’s degree or equivalent experience in Facilities Management, Occupancy Planning, Architecture, Interior Development, Business Administration, or a related field (or equivalent combination of education and experience).
- Professional certifications such as IFMA (Facility Management Professional) or PMP (Project Management Professional) are helpful.
- Minimum of 10 years of experience in corporate occupancy planning, workplace operations, or commercial real estate.
- Advanced proficiency in data management and analytics.
- Strong project management skills with the ability to coordinate multiple parallel initiatives and deadlines.
- Ability to navigate ambiguity, think critically, and proactively solve problems in a fast-paced environment.
- Experience in leading and encouraging a high functioning team.
- Strong verbal and written communication abilities with the capability to engage professionally at all levels within the organization.
- Strong customer service approach demonstrating skill in balancing frugality with creativity.
- Experience working cross-functionally with both technical and non-technical teams.
Skills
- Data management
- Analytics
- Project management
- Occupancy planning
- Space management
- Customer service
- Cross-functional collaboration
Location
- Global
Work Type
- Full-time
Experience Level
- 10+ years
Education Level
- Bachelor's degree or equivalent experience
Salary/Compensations
- C$96,000 - C$128,200
Benefits
- Target bonus
- Restricted stock units
- Medical benefits
- Financial benefits
- RRSP eligibility
- Various paid time off benefits
- PTO
- Parental leave
About the Company
- eBay is a global ecommerce leader changing the way the world shops and sells.
- Our platform empowers millions of buyers and sellers in more than 190 markets.
- We’re committed to pushing boundaries and reinventing the future of ecommerce for enthusiasts.
- Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work.
- We're in this together, sustaining the future of our customers, our company, and our planet.
- Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
Equal Opportunity
- eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status.
- If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible.
- View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.