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About the Role

The Community Liaison and Family Advocate work in partnership to ensure families in the FEC catchment area are aware of, can access, and remain engaged with the FEC. The Community Liaison leads external outreach to promote awareness and access, particularly to isolated or disconnected families, and manages relationships with external partners. The Family Advocate focuses on internal engagement, building relationships, implementing communication strategies, and supporting families in strengthening protective factors and connecting to resources.

Responsibilities

Design and implement strategic external outreach to families, community members, and community entities.
Continuously assess and adapt outreach strategies to reach new and less connected parents and caregivers.
Represent the FEC at community events and venues.
Build and maintain partnerships with community organizations, schools, local coalitions, and other institutions.
Develop and distribute accessible, inclusive outreach materials in multiple languages using culturally affirming messages.
Ensure that outreach and engagement practices reflect the FEC’s core values of equity, inclusiveness, and co-design.
Support the Family Advocate and FEC’s ability to connect individual caregivers and families to local resources, services, and other supports.
Communicate information about FEC Offerings and events to the community through various channels.
Facilitate and co-design Offerings and other FEC activities with families, using Appreciative Inquiry and other strength-based tools.

Requirements

Bachelor’s degree AND three (3) years of professional experience; OR High school diploma AND five (5) years of professional experience in community-driven-programs with children, youth, and families.
Authorized to work in the U.S.
Ability to work in-person in New York City (NYC)
Ability to travel to other Rising Ground Sites (if required)

Location

New York City (NYC)

Work Type

Full-time
Field
Corporate Office

Education Level

Bachelor's degree
High school diploma

Benefits

11 Paid Holidays
Paid Sick Time
Paid Vacation
Paid Personal days
Medical - 3 plan options
Dental - 2 plan options
Vision - 1 plan option