About the Role
Grow revenue across an assigned territory by qualifying and converting new opportunities, deepening relationships with existing customers, and partnering closely with Marketing, Field Sales, and Channel teams.
Responsibilities
- Own inbound leads from first touch to close: qualify, scope needs, build business cases, and drive conversion.
- Increase product usage per user and expand within accounts through consultative outreach and upsell/cross-sell motions.
- Deliver timely product updates and technical information to new and existing customers.
- Run campaigns in partnership with Marketing; execute targeted call/email sequences and webinars.
- Maintain rigorous CRM hygiene: track pipeline, forecast accurately, and capture competitive/commercial intelligence.
- Support field reps with account research, meeting prep/follow-up, quotes, and trial coordination across active territories.
- Champion retention by building strong relationships and ensuring a smooth customer experience post-sale.
Requirements
- BSc and/or Master’s degree (preferably in Life Sciences, Genetics, or Genomics).
- Proven inside sales or commercial experience serving research/life-science customers.
- Working understanding of DNA sequencing technologies and applications.
- Proficiency with CRM systems (e.g., Salesforce, HubSpot) and data-driven selling.
- Excellent communication, influence, and teamwork skills; thrive in a fast-paced, goal-oriented environment.
- Positive, proactive, can-do mindset with sound judgment and tact.
- PhD (advantageous but not required).
- Experience operating in global teams and coordinating with field-based colleagues and channel partners.
- Familiarity with complex, multi-stakeholder sales cycles in academia, biotech, pharma, clinical, or government labs.
Skills
- CRM systems (e.g., Salesforce, HubSpot)
- Data-driven selling
- Communication skills
- Influence skills
- Teamwork skills
- DNA sequencing technologies
- Sales
Location
- San Francisco, United States
Work Type
- Remote
Experience Level
- Inside Sales
- Commercial Experience
Education Level
- BSc
- Master's degree
- PhD
Salary/Compensations
- $77,000 - $110,000 USD
Benefits
- Annual bonus
- Stock awards
- Healthcare benefits
- 401(k) plan with company match
- Short-term disability coverage
- Long-term disability coverage
- Basic life insurance
- Commuter benefits
About the Company
- Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere.
- The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis.
- The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins.
- The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments.
- With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries.
Equal Opportunity
- We are proud to be an equal opportunity employer. We select and employ candidates only in accordance with their merits, qualifications, and abilities to perform the duties of the job regardless of gender, marital status, race, religion, color, age, disability, sexual orientation, military or veteran status.
- If you require an accommodation to complete the application or interview process, please contact human.resources@nanoporetech.com
