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About the Role
Trinity Total Home is seeking a hands-on Roofing Field Project Manager to lead residential roofing projects, manage subcontractor crews, solve problems, and ensure exceptional customer experiences and quality workmanship.
Responsibilities
- Manage the day-of-install process for residential roofing projects from crew arrival through final walk-through.
- Deliver an exceptional, 5-star customer experience on every installation.
- Drive each installation to on-time, on-quality completion.
- Direct and manage subcontractor crews on site to ensure projects are completed safely, efficiently, and to Trinity Total Home quality standards.
- Confirm contract obligations, project scope, materials, and customer expectations before and during installation.
- Inspect work in progress and completed installations to ensure strong technical execution and workmanship.
- Manage materials, labor, and field expenses while controlling costs without sacrificing quality.
- Resolve field issues, customer concerns, project quality issues, and timeline risks in real time.
- Serve as the primary field point of contact for homeowners during installation.
- Ensure subcontractor crews follow company expectations, jobsite standards, and safety requirements.
- Support subcontractor development and help identify and recruit local subcontractor crews as the market grows.
- Complete final walk-throughs, confirm customer satisfaction, and coordinate any required post-install follow-up.
- Support customer payment receipt and follow-up when needed.
Requirements
- Must be hands-on and thrive in the field.
- Ability to take ownership and keep projects and people moving.
- Experience leading residential roofing projects.
- Experience managing subcontractor crews.
- Ability to solve problems in real time.
- Ability to ensure exceptional workmanship.
- Ability to ensure customer confidence.
- Enjoy running the job, not sitting behind a desk.
- Autonomy to make decisions in the field.
- Support of an experienced team.
- Ability to help shape roofing operations.
- Focus on safe jobs, quality installations, happy homeowners, strong crews, and projects completed on time.
- Familiarity with contract obligations, project scope, materials, and customer expectations.
- Ability to inspect work in progress and completed installations.
- Ability to manage materials, labor, and field expenses.
- Ability to control costs without sacrificing quality.
- Ability to resolve field issues, customer concerns, project quality issues, and timeline risks.
- Ability to serve as the primary field point of contact for homeowners.
- Ability to ensure subcontractor crews follow company expectations, jobsite standards, and safety requirements.
- Ability to support subcontractor development and recruitment.
- Ability to complete final walk-throughs and confirm customer satisfaction.
- Ability to coordinate post-install follow-up.
- Ability to support customer payment receipt and follow-up.
Skills
- Project management
- Customer service
- Problem-solving
- Quality assurance
- Team leadership
- Material management
- Cost control
- Communication
Location
- Field-based
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
About the Company
- Trinity Total Home is a company focused on building great projects and creating 5-star experiences.
- The company is growing and looking to shape its roofing operation.