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About the Role

Seasonal Sales Associates are responsible for delivering world-class service, achieving sales goals, and maintaining merchandising standards in a fun and fast-paced retail environment. Sales associates provide customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. Responsibilities include following company guidelines at the POS, processing new product, stocking shelves, recovery of the sales floor, and cleaning.

Responsibilities

Model the G.U.E.S.T. service approach and consistently deliver World Class Service.
Greet and welcome every customer warmly and with enthusiasm.
Understand customer needs by asking open-ended questions.
Explain product features and benefits in relation to customer needs.
Suggest additional items to build sales using effective selling techniques.
Thank the customer sincerely and invite them to return.
Be a brand ambassador.
Build customer loyalty by being friendly, attentive, and respectful.
Contribute to a positive work environment with respectful, ethical behavior and honest communication.
Demonstrate professionalism at all times, including attire, demeanor, appearance, and dress code compliance.
Support all sales efforts and initiatives to maximize company sales.
Capture accurate and valid customer information at the POS.
Maintain awareness of current promotions and process them correctly at the Point of Sale.
Participate in training and development.
Prepare incoming product for the sales floor.
Merchandise product following company visual guidelines and standards.
Perform ear piercings and provide a safe, sanitary experience (select locations).
Demonstrate fundamental knowledge of computers, systems, and programs.
Maintain store maintenance and cleanliness standards.
Complete all other tasks as directed by store management.
Comply with all company policies and procedures.

Requirements

Previous experience in specialty retail is preferred, but not required.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Ability to multitask while being attentive to customers and remaining flexible to the needs of the business.
Ability to work well in a team environment.
Professional conduct, demeanor, and attire, in compliance with company dress code.
Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques.

Skills

G.U.E.S.T. service approach
Customer service
Sales techniques
Product knowledge
POS systems
Computer proficiency
Microsoft Office

Location

Lake Grove, NY

Work Type

Seasonal
Retail

Experience Level

Entry Level

Salary/Compensations

$17.00 - $18.00 Hourly

About the Company

TPS Group Holdings, a family of brands including The Paper Store, Uncharted, and Gifts & More, is all about transforming daily routines into joyful escapes that inspire and surprise.
Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile—creating spaces that spark joy with every visit.

Equal Opportunity

TPS Group Holdings LLC is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.