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About the Role

This role is crucial for driving product development and enhancement by eliciting requirements, planning and executing user acceptance testing, and managing change. You will lead product demos, provide stakeholder updates, and gather user feedback to inform the product roadmap, leveraging AI and automation to streamline processes.

Responsibilities

• Elicit, document, and map business requirements for new and enhanced functionality; evaluate expected KPI impacts.
• Plan and execute UAT, document results, and obtain sign-off before production deployment.
• Develop and deliver change management plans, including training schedules, materials, hyper-care support, and desk-side pairing.
• Validate post-production releases business impacts; gather user feedback via quarterly surveys and NPS to inform the product roadmap.
• Lead product demos and provide stakeholder updates through Sprint Reviews and Agile ceremonies.

Requirements

• Bachelor’s degree in Supply Chain, Business, Logistics, or a related field
• 2+ years of experience in Supply Chain
• Demonstrated ability to manage cross-functional relationships with internal and external stakeholders
• Experience with Advanced Planning Systems/ ERP, or like Supply Chain Systems
• Experience in a large-scale Food & Beverage (CPG) manufacturing environment
• Experience with Demand Planning or related Supply Chain planning roles
• Working knowledge of SQL and AI

Skills

• Self-starter with a growth mindset who takes ownership, drives work to completion, and adapts quickly in fast-paced environments.
• Strong analytical and critical thinking skills; translates complex data and tradeoffs into clear, actionable recommendations.
• Excellent communicator and collaborator — able to present and storytell effectively for both technical and non-technical audiences across cross-functional teams.
• Enthusiastic about leveraging AI and automation to streamline delivery across documentation, testing, and stakeholder alignment.

Location

• Chicago/Aon Center
• Pittsburgh/PPG
• Toronto

Work Type

• Onsite

Experience Level

• 2+ years of experience in Supply Chain

Education Level

• Bachelor’s degree in Supply Chain, Business, Logistics, or a related field

Salary/Compensations

• $89,800.00 - $112,200.00

Benefits

• Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs.
• Wellbeing events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

About the Company

• Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

Equal Opportunity

• Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.