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About the Role

Provides project-based administrative support and customer service to the Business Services Office’s internal and external business partners.

Responsibilities

• Support Business Services leadership team members by creating, updating, and distributing written documents, correspondence and reports to internal and external stakeholders.
• Perform administrative tasks, including data entry, verifying inputs, scanning documents, and maintaining e-files.
• E-file documents and digital content in the applicable repository using the standard naming convention(s).
• Support the Small Business Development Programme (SBDP) community outreach efforts.
• Scan and tag assets as part of the district-wide asset management (inventory) process.
• Update the DebtBook repository with lease and software documentation.
• Utilize a task management tool to log, track, and ensure the timely and accurate completion of deliverables.
• Assist with verbal and written general inquiries from internal and external business partners, or redirect them to other Business Services Office departments.
• Collaborate with Business Services team members on tasks to maintain business continuity or special projects.
• Gather, compile, and enter data, producing routine reports and documents.
• Produce handouts, fliers, newsletters, brochures, manuals, and other documents.
• Answer the telephone, route calls, or take messages; respond to and/or direct inquiries in person or on the telephone.
• Input budget figures, prepare requisitions, log and track expenditures, take payments, or issue invoices or bills.
• Maintain tracking systems and logs.
• Assist with the semi-annual stale cheque (escheatment) process.
• Update supplier records, as requested, to facilitate timely, accurate payments.
• Assist team members with organizing their procedure (usually videos) updates.
• Maintain accurate records in Box and other repositories.
• Work in a team environment to perform a plethora of administrative tasks.
• Perform other duties as assigned.

Requirements

• Self-motivated individual who can work independently or as part of a team.
• Pays attention to detail and follows through on work assignments.
• A responsible person who adheres to the College’s policies, rules, protocols and guidelines.
• Maintains the confidentiality of work-related information and materials.
• Consistently maintain work accuracy while working with ongoing deadlines.
• Maintaining confidentiality of work-related information and materials.
• Establishing and maintaining effective working relationships.
• Exhibiting professionalism and ethical behavior.
• Ability to multitask and manage competing priorities.
• Maintaining an established work schedule.
• Ability to communicate clearly orally and in writing, listen to coworkers' directives, and provide exemplary customer service to our business partners.
• Effectively using interpersonal and communication skills, including tact and diplomacy.
• Effectively using organizational skills, including exacting attention to detail and follow-through.
• Entering data, maintaining files, and performing other clerical duties.
• Customer service-oriented when working with a multicultural population.
• Work safely and follow safety rules.
• Report unsafe working conditions and behavior.
• Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
• Employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment.

Skills

• Use a variety of spreadsheet, word processing, database, and presentation software.
• May also use social media, work with desktop publishing, and update webpages.

Location

• Austin, Texas

Work Type

• Hourly
• Part-time

Salary/Compensations

• $23.00/Hour

About the Company

• Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.
• We embrace our identity as a community college, as reflected in our mission statement.
• We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
• As a community college committed to our mission, we seek to recruit and retain a workforce that values intellectual curiosity and innovative teaching, is attracted by the college's mission to promote equitable access to educational opportunities, cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities, is focused on student academic achievement and postgraduate outcomes, welcomes difference and models respectful interaction with others, and engages with the community both within and outside of ACC.

Equal Opportunity

• As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.
• Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information.
• For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( CleryComplianceOfficer@austincc.edu ). For an overview, see ACC's Clery Act website.
• The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.