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About the Role

BizScout is seeking an experienced, process-driven partner manager to strengthen and grow broker and brokerage partnerships nationwide. This role involves owning partner relationships post-launch, enhancing their value from BizScout by expanding marketplace presence, increasing listing activity, supporting integrations, and ensuring responsiveness to buyer inquiries. You will collaborate with Engineering and other internal teams to improve partner performance, deepen integrations, and drive long-term marketplace supply.

Responsibilities

Build and deepen relationships with signed broker and brokerage partners, from onboarding through ongoing account management.
Integrate systems with broker partners' platforms, increasing the number of partners with active integrations.
Monitor and improve broker response times to buyer inquiries.
Identify and support brokers with insufficient marketplace activity.
Drive adoption of BizScout's paid tools, such as Sponsored Listings.
Conduct strategic reviews with key partners and channel feedback to Engineering and Product.
Manage broker escalations related to churn risk and involve leadership when necessary.

Requirements

Proven relationship management experience in account management, partner success, or customer success.
Comfortable coordinating with Engineering on integration projects.
Process-oriented and detail-driven with the ability to manage a growing portfolio of partners.
Proficient in owning and communicating pipeline and partner-status reporting to leadership.
Demonstrates sound judgment and professionalism when representing BizScout.
High-agency, independent decision-maker with clear communication and strong cross-functional collaboration skills.
Experience in the business broker industry is a plus.

Skills

Relationship Management
Account Management
Partner Success
Customer Success
Technical Coordination
Integration Projects
Operational Rigor
Process Orientation
Detail-Driven
Reporting
Communication
Cross-functional Collaboration

Location

Austin, Texas

Work Type

Full-time
5 days in-office required
Occasional travel for partner visits

Experience Level

2-4+ years in account management, partner success, or a related field

Education Level

Bachelor's degree required

Salary/Compensations

$90-95K base + incentive tied to integration growth, partner retention and monetization metrics; OTE up to $135K

About the Company

BizScout is a fast-growing marketplace transforming how businesses are discovered, marketed, and transferred.