About the Role
The COO will provide executive leadership and strategic direction for hotel operations across a multi-property, multi-brand portfolio. Working closely with ownership, corporate leadership, above-property operations leaders, General Managers, brand partners, and asset management, the COO will be accountable for driving operational excellence, financial performance, leadership development, and consistent execution across the organization.
Responsibilities
- Lead operational strategy and execution across the hotel portfolio.
- Provide leadership, direction, coaching, and accountability to above-property operations leaders and General Managers.
- Drive property performance with a strong focus on revenue, GOP, NOI, productivity, and overall profitability.
- Establish clear operating expectations and ensure consistent execution across properties.
- Partner with Finance and Revenue Management on budgets, forecasts, business plans, and performance strategies.
- Develop strong GM and operational leadership pipelines through coaching, succession planning, and talent development.
- Build productive relationships with Marriott, Hilton, Hyatt, IHG, ownership groups, and asset management partners.
- Ensure hotels meet or exceed brand standards, guest experience expectations, and operational performance goals.
- Provide executive oversight during hotel acquisitions, transitions, openings, renovations, and other major property initiatives.
- Identify underperforming operations and lead strategies that improve results.
- Strengthen accountability, communication, collaboration, and operational discipline throughout the portfolio.
- Partner with corporate functions including HR, Finance, Revenue Management, Sales, Risk Management, and CapEx to support portfolio performance and growth.
Requirements
- 10+ years of successful Hotel General Manager experience.
- 10+ years of senior hotel operations leadership experience.
- Significant above-property leadership experience is required.
- Demonstrated success leading a multi-property, multi-brand hotel portfolio.
- Strong branded-hotel experience, particularly with Marriott, Hilton, Hyatt, and/or IHG.
- Exceptional P&L, budgeting, forecasting, and financial management skills.
- A proven track record of increasing revenue, GOP, NOI, and overall hotel performance.
- Strong leadership, coaching, talent development, and succession-planning capabilities.
- Experience working effectively with hotel brands, ownership, and asset management.
- Demonstrated experience with hotel transitions, renovations, acquisitions, and organizational growth.
- Ability to balance strategic thinking with hands-on operational leadership.
- Strong executive presence, communication skills, judgment, and accountability.
Skills
- P&L management
- Budgeting
- Forecasting
- Financial management
- Revenue generation
- GOP improvement
- NOI improvement
- Hotel performance enhancement
- Leadership
- Coaching
- Talent development
- Succession planning
- Brand relations
- Ownership relations
- Asset management
- Hotel transitions
- Hotel renovations
- Hotel acquisitions
- Organizational growth
- Strategic thinking
- Operational leadership
- Executive presence
- Communication
- Judgment
- Accountability
Location
- Uniondale, Long Island, NY
Work Type
- Full-Time
- Executive Leadership
Experience Level
- 10+ years of successful Hotel General Manager experience
- 10+ years of senior hotel operations leadership experience
- Significant above-property leadership experience
Education Level
- Bachelor’s degree preferred
- CHA designation preferred, or equivalent depth of industry experience
Salary/Compensations
- Executive-level base salary + incentive compensation
About the Company
- Blue Sky Hospitality Solutions is a growing hotel management company with a diverse portfolio of branded hotels.
- This is an opportunity to join a growing hospitality organization at an important point in its evolution and have a meaningful impact on how we operate, lead, develop talent, and scale the business.
Equal Opportunity
- Blue Sky Hospitality Solutions is an Equal Opportunity Employer.
