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About the Role
As an early team member, you will play a huge role in shaping our culture, our process, and the future of Makeship. You will collaborate daily, learn about the content creation space, and see your work impact the company and community. We aim to provide the best work experience with competitive pay, great benefits, and investment in your growth.
Responsibilities
- Tackle multi-faceted user problems, using a vast UX toolkit to quickly diverge and converge on solutions.
- Design interfaces with an exceptional level of polish, basing decisions around layout, hierarchy, typography, colour, and motion on strong rationale.
- Proactively build, maintain, and scale our design system as the platform and team grow.
- Leverage a wide array of research and design frameworks to deepen our understanding of our creators and fans, applying these insights to create valuable experiences for them.
- Lead user testing to validate critical assumptions about users and designs, and drive ongoing usability tracking.
- Partner closely with engineering, product, and marketing across the product development cycle, facilitating collaboration both within and across teams.
- Proactively advance our design practice and champion design thinking across the organization.
- Mentor and lead training opportunities for other team members as our design practice grows.
Requirements
- 5+ years of product design experience, with a portfolio demonstrating end-to-end design ownership of solutions to complex user problems.
- Experience with a vast array of techniques to better understand users and validate assumptions (e.g. user journey mapping, JTBD / personas, user interviews, assumption testing, usability testing).
- Proven experience building and evolving a design system.
- Exceptional collaboration and communication skills.
- Comfort holding broad ownership over a platform's user experience, with a systems-thinking mindset.
- Thrives with high autonomy in a fast-moving environment, comfortable making quick, well-reasoned calls and adapting as you learn.
Skills
- Product Design
- UX
- UI
- Design Systems
- User Research
- Usability Testing
- Collaboration
- Communication
- Systems Thinking
- Design Thinking
- Mentoring
Location
- Remote (Canada)
Work Type
- Remote
- Full-time
Experience Level
- Senior
Salary/Compensations
- $100-120k CAD per annum
Benefits
- Work remotely anywhere in Canada and/or access any of our hubs
- Health and dental benefits from day 1
- 4 weeks of paid vacation (including paid time off on your birthday)
- An additional 1 week of paid time off during the winter holidays
- Virtual & In-Person Social Events
- Annual Paid Volunteer Day Off
- 1:1 RRSP Matching Program Up to 3%
- $500 Pre-Tax Annual Health & Wellness Allowance
- $400 Pre-Tax Home Office Setup Allowance
- $65 Pre-Tax Monthly Phone Allowance
- Maternity and Parental Leave Top-Up Program
- Education Assistance Program
- Employee Referral Program
- Tenured Rewards Program
About the Company
- Makeship empowers influencers, creators, and brands of all sizes to develop and launch limited-edition products.
- Leverages a community-powered crowdfunding platform with design, manufacturing, and marketing expertise.
- Products are funded by the community within 21 days before production and worldwide shipping.
- Guarantees quality and ethical sourcing for all products.
- Profitable company with over 200% revenue growth in three years.
- Ranked on The Globe and Mail’s Canada’s Top Growing Companies lists for 2024 and 2025.
- Great Place to Work-Certified™ for 3 consecutive years.
Equal Opportunity
- Makeship is committed to fostering an environment that welcomes people of all backgrounds, experiences, and identities.
- Passionate about building an equitable and inclusive culture for our unique and diverse team.
- As an equal-opportunity employer, we value and embrace everyone's opinions and differences.
- Actively seek new employees who will work respectfully with our team, propelling our company and the community forward.
- Accommodations can be provided to make the interview experience more accessible and inclusive.