Banquet Houseperson Supervisor at Omni Hotels & Resorts | Austin, TX, US | Rezi

Banquet Houseperson Supervisor at Omni Hotels & Resorts

Banquet Houseperson Supervisor

Omni Hotels & Resorts · Austin, TX, US

1 weeks ago

Banquet Houseperson Supervisor

Omni Hotels & Resorts · Austin, TX, US

12 days ago
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About the Role

This role will ensure the proper setup of meeting and banquet facilities and assist with the overall supervision of banquet setup.

Responsibilities

  • Inspects each function room prior to the event to ensure client needs and hotel standards are met.
  • Maintains contact with meeting planners to address last-minute requests and changes.
  • Meets with banquet housepersons daily to ensure uniform codes and personal hygiene requirements are met.
  • Reviews daily worksheet and assigns specific duties to banquet housepersons.
  • Reviews daily Synergy report.
  • Inspects function rooms before and during breaks to ensure daily worksheet requirements are met.
  • Ensures walls, baseboards, and light fixtures are cleaned.
  • Ensures rooms are vacuumed thoroughly.
  • Ensures drapes are hung properly.
  • Adjusts lighting and temperature control per client requests.
  • Maintains cleanliness of Banquet meeting space and equipment.
  • Ensures tablecloths and skirting are cleaned and pressed.
  • Ensures uniformity among all setups.
  • Maintains cleanliness and order of all storage areas.
  • Organizes and maintains back-of-house areas for a productive, safe, and energy-conserving work environment.
  • Initiates appropriate disciplinary action for housemen who commit infractions.
  • Ensures all unused rooms are set to department standards.
  • Executes Associate MOS reports monthly.
  • Provides daily, weekly, and monthly performance feedback to associates.
  • Recycles whenever possible.
  • Complies with hotel standards, policies, and rules.
  • Performs other duties as assigned.

Requirements

  • A minimum of 1-year banquet set-up experience is required.
  • Previous supervisor/leadership experience is strongly preferred.
  • Must be familiar with various room sets and able to execute BEO specifications.
  • Ability to clearly and pleasantly communicate verbally and in writing in English with guests, management, and co-workers.
  • Ability to work cohesively with co-workers.
  • Able to work with management on special projects.
  • Able to set priorities for the banquet set-up team and provide feedback.
  • Must possess proven leadership skills and be able to direct, develop, and motivate staff.
  • Ability to teach employees how to greet guests and solve requests courteously.
  • Ability to think clearly, quickly, and make concise decisions.
  • Ability to prioritize, organize, and follow up in a fast-paced environment.
  • Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
  • Must be able to execute assigned room sets after a period of training.
  • Must be able to work flexible shifts including nights, weekends, and holidays.
  • Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 100 pounds without assistance.
  • Ability to stand, walk, or sit for an extended period or for an entire work shift.
  • Requires repetitive motion, using arms and hands for an extended period or for an entire shift.

Skills

  • Leadership
  • Communication (Verbal and Written)
  • Teamwork
  • Prioritization
  • Organization
  • Problem-solving
  • Decision-making
  • Stress management

Location

  • Downtown Austin

Work Type

  • Full-time

Experience Level

  • Supervisor/Leadership experience preferred
  • 1+ year banquet set-up experience required

Benefits

  • Free Downtown Parking
  • Associate Cafeteria with Daily Complementary Hot Meals
  • Medical, Dental, Vision
  • Employee Assistance Program
  • Telemedicine
  • Short Term & Long Term Disability
  • 401(K) Match
  • Pre-Tax Health Savings Account
  • Flexible Spending Amount
  • Exclusive Omni Associate Travel Discounts
  • Tuition Reimbursement
  • Adoption Services Aid
  • Pet Insurance
  • Legal Services
  • Paid Time Off
  • Friends & Family Discounts
  • Discounted E-Cornell Courses
  • Leadership Development Programs
  • Diversity & Inclusion Programs
  • Omni Support Center Internal Reward Program
  • Work/Life Balance

About the Company

  • Omni Austin Hotel Downtown blends Texas charm with modern luxury.
  • The hotel is located in the Live Music Capital of the World, near the 6th Street Entertainment District and the Texas State Capitol.
  • Omni fosters a culture built on respect, gratitude, and empowerment.
  • Omni Hotels & Resorts is recognized for exceptional service and genuine hospitality.

Equal Opportunity

  • Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
  • The EEO is the Law poster is available.
  • Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
  • If special assistance is needed to apply, please send an email to: applicationassistance@omnihotels.com.