About the Role
The Kid's Club Attendant ensures a safe and positive member experience by delivering ultimate customer service, maintaining a clean and friendly environment, and executing team member basics. This role provides a safe, fun, and interactive environment for children, conducting all activities professionally and adhering to policies.
Responsibilities
- Provide child care, including paging parents for discipline issues and attending to personal needs.
- Entertain children with games and other approved activities.
- Administer first aid to children in accordance with company policy.
- Project a positive, friendly, and caring attitude when interacting with children and parents.
- Maintain the Kid’s Club area cleanliness and standards.
- Ensure all toys and objects are clean and safe.
- Ensure the safety of children in the Kid's club area and follow all safety procedures.
- Report all member complaints and incidents to the Kid's Club Supervisor/Lead or Operations Manager.
- Report child health concerns to the Kid's Club Supervisor/Lead or Operations Manager.
- Verify parents receive copies of Kid's Club policies.
- Confirm members have paid for Kid's Club services.
- Ensure parents/guardians have signed the Kid's Club Agreement and register.
- Ensure the person checking in the child is listed on the Kid's Club Agreement/Information Card.
- Ensure parent/guardian completes and signs the Kid's Club Register for check-in and check-out.
- Ensure proper payment is received for Kid's Club usage.
Requirements
- Experience working with children.
- Patience in dealing with children and customers.
- Strong communication and interpersonal skills.
- Attention to detail.
- Energetic and friendly demeanor.
- Adhere to meal and rest break periods.
- Must clock in and out for all shift times.
Skills
- Child care
- Customer service
- First aid administration
- Communication
- Interpersonal skills
Education Level
- High School Diploma or GED required.
- Current CPR/AED certification required.
- Trust Line certified.
- State specific certifications will be required.
- LiveScan clearance.
Salary/Compensations
- Competitive salary
Benefits
- Employee discounts
- Free uniforms
- Health insurance for eligible employees
- Opportunity for advancement
- Training & development
- Bonus based on performance for eligible employees
- Dental insurance for eligible employees
- Flexible schedule
- Paid time off
- Tuition assistance
- Vision insurance for eligible employees
- Wellness resources
About the Company
- We Empower the Fighting Spirit in You!
