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About the Role

The Assistant Store Manager (ASM) is accountable for leading key aspects of their store’s business, driving key business results by ensuring all aspects of the in-store experience are delivered consistently and in alignment with Saje's commitment to providing excellent service and spreading global wellness. This role balances an operational mindset, strong business acumen, and a people-centric approach to increasing productivity and profitability.

Responsibilities

Attract, hire, and train Team Members committed to creating the conditions for financial wellness.
Engage, develop, and retain Team Members by leveraging their expertise and unique skillsets.
Create and maintain a succession strategy.
Administer mid-year and annual reviews, set goals, and deliver feedback regularly.
Partner with the Store Manager to create annual and quarterly strategic plans to support business growth.
Generate business results and achieve key KPIs including revenue and comp growth goals, AVS, IPT, traffic, conversion, loyalty program growth, and labor targets.
Display strong business acumen and analytical skills to grow the store business.
Ensure Team Members are equipped with product knowledge for intentional recommendations.
Uphold presentation standards and assess/action merchandising opportunities to elevate the in-store experience.
Cultivate an environment of excellent community member service, sharing products and spreading wellness.
Take a proactive and innovative approach to growing the business through community outreach.
Inspire and uplift the team through coaching, collaboration, and embodying core values.
Prioritize culture first, with a commitment to personal growth and self-awareness.
Create a team environment where all Team Members consistently experience belonging and inclusion.

Requirements

Comfortable working in a scented environment.
Passionate about engaging with Community Members in a personalized, hands-on way.
Inspirational and dynamic leader, naturally warm and compassionate with a drive to exceed results.
Deep understanding of the Retail environment with proven sales floor leadership.
Excited to share products and educate on how unique formulations elevate wellness.
Leverages an entrepreneurial approach to building a brand through relationship building.
Achieved or exceeded success metrics 90% of the time throughout career.
Thrives in a challenge, is solutions-focused, and maintains a positive attitude.
Understands the need for constant evolution of strategies.
Passionate about wellness and incorporates it into their daily routine.
Able to have a flexible work schedule with availability on mornings, evenings, weekends, and holidays.
Commits to being available each year during the vacation black-out period between November 15-January 15.
Believes in the superpower of plants.

Skills

Leadership
Retail experience
Sales floor leadership
Product knowledge
Community outreach
Business acumen
Analytical skills
Merchandising
Coaching
Collaboration
Personal growth
Self-awareness
Inclusion

Location

Market location

Work Type

Retail
Full-time

Experience Level

Minimum of a high school education
Proven growth story in professional or personal life

Education Level

High school diploma

Salary/Compensations

$xx.xx - $xx.xx CAD per hour

Benefits

Paid sick days
Generous product discount
Onboarding plan
Employee Assistance Program - 24/7 support, resources, and information
Paid time off
Incentive programs (eligibility requirements apply)

About the Company

Saje Natural Wellness is nature's original farmacy, blending the superpower of plants so you can remedy real life, naturally.
A purpose-driven, people-first organization where collaboration, innovation, and entrepreneurial mindsets thrive.
We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.
At Saje, you’ll connect with a dynamic community and make a positive impact.
Grow your career at Saje, alongside talented, hard-working, and kind-hearted people.

Equal Opportunity

Saje provides equal employment opportunity to all employees and applicants and believes the best teams are made up of diverse perspectives and people.
We offer reasonable accommodations to candidates with disabilities throughout the recruitment process and will work with you to ensure you are supported while working at Saje.