Parts & Accessory Delivery Associate at Colton RV & Marine | NY, US | Rezi

Parts & Accessory Delivery Associate at Colton RV & Marine

Parts & Accessory Delivery Associate

Colton RV & Marine · NY, US

1 weeks ago

Parts & Accessory Delivery Associate

Colton RV & Marine · NY, US

12 days ago
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About the Role

This role focuses on driving revenue through product recommendations and upselling in a retail environment, connecting customers with the right parts and accessories to enhance their RV and boat ownership experience.

Responsibilities

  • Actively identify customer needs and recommend related products, packages, and upgrades.
  • Drive add-on revenue by presenting must-have accessories during orientation sessions.
  • Assist customers in choosing compatible parts for repairs, replacements, or custom upgrades.
  • Stay ahead of RV and marine trends to confidently promote new or seasonal products.
  • Meet or exceed personal and departmental sales goals through consistent, customer-first selling.
  • Lead engaging, product-focused walkthroughs for new RV and boat owners during delivery.
  • Demonstrate high-value parts and accessories—highlighting benefits, maintenance needs, and upgrade opportunities.
  • Position add-ons (e.g., leveling systems, towing gear, water system accessories, electronics) as solutions that enhance safety and convenience.
  • Build trust by clearly explaining warranty details, care instructions, and long-term maintenance options.
  • Partner with the sales and service teams to ensure smooth unit deliveries and timely parts preparation.
  • Work with the parts department to track inventory, maintain well-stocked displays, and highlight high-margin items.
  • Support merchandising efforts to increase visibility of key products and promotions.
  • Participate in store events, product demos, and customer Q&A sessions to boost traffic and sales.

Requirements

  • 1+ years of sales or service experience in RV, marine, powersports, automotive, or a related field is preferred.
  • Strong product knowledge and genuine passion for the outdoor, boating, and camping lifestyle.
  • Self-driven, approachable, and confident selling solutions that enhance the customer’s experience.
  • Experience demonstrating equipment or teaching customers is a major plus.
  • Excellent communication and rapport-building skills—comfortable guiding customers one-on-one or in small groups.
  • Basic computer and POS system skills.

Skills

  • Sales
  • Upselling
  • Product Recommendations
  • Customer Service
  • Product Knowledge
  • Communication
  • Rapport Building
  • Computer Skills
  • POS System Skills

Experience Level

  • 1+ years of sales or service experience

Salary/Compensations

  • Hourly wage + commission based on eligible parts and accessory sales

Benefits

  • Employee discounts on units and merchandise company wide
  • Paid product training and certifications
  • Health, dental, vision, and life insurance
  • 401k program
  • Paid time off and holiday pay
  • Opportunities for advancement within a growing dealership