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About the Role

Navigators play a critical role in CHASI's Prevention Department by addressing barriers clients face in accessing services. They provide case management and referrals to comprehensive HIV prevention services for priority populations.

Responsibilities

• Conduct intakes, mental health, and SUD screenings and other assessments as needed.
• Educate and counsel persons on prevention strategies and materials.
• Develop, coordinate, and integrate service plans in collaboration with clients.
• Assist clients with appointment scheduling, provider follow-ups, logistics, reminders, transportation, and accompanying clients to appointments.
• Perform and maintain effective case management for an assigned caseload from intake to discharge.
• Track and monitor client progress and maintain detailed, accurate, and timely notes.
• Provide appropriate internal and external referrals and collaborate with partner providers.
• Provide linkage, coordination, referrals, and follow-up with appropriate ongoing providers, including PrEP, PEP, iART/HIV care, and STI treatment.
• Ensure client connection and compliance with appointments and action plans, and address barriers.
• Work on weekends as needed to support outreach events and community engagement activities.
• Escort clients to appointments and conduct home visits, as needed.
• Collect and submit accurate data on persons contacted and engaged in services.
• Maintain updated and accurate records on services and activities provided.
• Participate in documentation quality assurance and reconciliation tasks.
• Keep up to date on the program client list and deliverable tracker.
• Participate in training, professional development activities, and meetings.
• Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values.
• Perform other duties as assigned and participate in special projects.
• Occasionally work nights and weekends.

Requirements

• At least 2 years of experience providing case management or health education with high-risk populations.
• High School diploma or equivalent required; some college preferred.
• Bilingual (English/Spanish) preferred.
• Basic knowledge regarding HIV, HCV, STI, PEP/PrEP and Harm Reduction methods.
• Preferred experience in PrEP AP, Gilead, and applying for copay cards.
• Excellent MS Office skills (Outlook, Word, Excel, PowerPoint).
• Ability to work independently and as a team player with diverse teams.
• Ability to contribute to a positive, productive, open, and supportive environment.
• Ability to interact with all levels of external and internal partners with professionalism and tact.
• Strong verbal and written communication skills.
• High attention to detail and accuracy.
• Highly organized and able to multitask.

Skills

• Case management
• Health education
• HIV prevention
• STI prevention
• PrEP
• PEP
• iART/HIV care
• Harm Reduction
• MS Office Suite (Outlook, Word, Excel, PowerPoint)
• Communication skills
• Organizational skills
• Multitasking

Location

• 26 Bay Street, Staten Island, NY 10301

Work Type

• Full Time
• Onsite

Experience Level

• 2+ years of experience

Education Level

• High School diploma or equivalent
• Some college preferred

Salary/Compensations

• $41,600-$46,600 annually

Benefits

• Excellent benefits package

About the Company

• Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve.
• CHASI serves the most vulnerable individuals, families, and communities with critical services and programs.
• CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – the poor and working poor, low income people with chronic illnesses, persons with criminal justice involvement, substance users, domestic violence survivors, people of color, and the LGBTQ community.

Equal Opportunity

• CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff.
• All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status.