About the Role
CCFHS is seeking a dependable, organized, and team-oriented individual to support patients and staff in a busy dental office.
Responsibilities
- Greet patients and assist them in completing necessary forms.
- Maintain patient flow.
- Assist the team with patient services, including scheduling appointments, arranging call backs, and transferring calls.
- Relay accurate patient information to team coordinators.
- Print clinical summaries for patients.
- Enroll patients and assign primary care providers.
- Re-schedule patients as necessary.
- Ensure demographic information is correct for all patients.
- Process co-pays, payments, and related tasks.
- Update and verify insurance information, demographics, consent for services, personal contacts, and HIPAA information.
- Offer information about sliding fee.
- Ensure paperwork for release/request of information, legal documents, DCYF, and workers compensation is delivered to the appropriate department.
- Answer calls as needed.
- Monitor flags and email for updates and respond accordingly.
- Work as a team player.
- Follow agency policies, procedures, and guidelines.
- Perform other job-related tasks as assigned.
Requirements
- Must be organized and efficient.
- Must possess solid typing skills.
- Must demonstrate ability to work well with the public.
- Must be able to operate general office machines, including computers, copiers, and fax machines.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations.
- Ability to add, subtract, multiply, and divide in all units of measure.
- Ability to compute rate, ratio, and percent.
- Ability to draw and interpret bar graphs.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.
Skills
- Typing skills
- Working with the public
- Operating general office machines
- Computer proficiency
- Copier operation
- Fax machine operation
- Reading comprehension
- Written communication
- Verbal communication
- Mathematical skills
- Problem-solving
Location
- Berlin, NH
Work Type
- Full-time
Education Level
- High school diploma or GED equivalent
Benefits
- Full-time benefits package
About the Company
- CCFHS operates the Coos County Family Dental Office.
