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About the Role
The Intake Coordinator assesses client eligibility for Fortune services by screening clients, completing intake packages, discussing services and eligibility, and making appropriate referrals. The Coordinator also gathers resources to assist clients with referrals.
Responsibilities
- Review new/returning client’s screening forms and make thorough assessments to determine whether the client is in need of Tier 1 (external) or Tier 2 (internal) programs and services
- Conduct weekly audits and edit as required to ensure data fidelity
- Assist Senior Intake Coordinator with Board review and data corrections
- Assist in training new hires as Intake Coordinator
- Perform crisis intervention as needed
- Encourage and assist clients in planning, prioritizing, and achieving productive long-term and short-term goals
- Complete full intake assessments for clients being referred to Tier 2 services
- Enter and record all intake data into our database(s)
- Compose detailed individual Progress Notes highlighting all pertinent participant information for agency-wide use
- Advocate on participants’ behalf and schedule internal and external referrals as needed
- Communicate and interact positively with participants and staff at all times
- Maintain neat, accurate, and timely documentation
- Identify, research, and access external services and resources
- Represent The Fortune Society at public speaking engagements
- Perform other related duties as needed
Requirements
- A high school graduate or equivalent (some college preferred)
- Exceptional counseling and organizational skills
- Solid verbal and written communication skills
- Strong computer skills a must (Microsoft Office and Internet)
- Experience working with formerly incarcerated individuals
- Bilingual in Spanish a plus
- Relevant personal experience is a plus
- May require travel to our Harlem location and to outside speaking engagements
Skills
- Counseling
- Organizational skills
- Verbal communication
- Written communication
- Computer skills
- Microsoft Office
- Internet
- Crisis intervention
- Public speaking
Location
- Long Island City, NY
Work Type
- Full-Time
- Regular
Education Level
- High school graduate or equivalent
- Some college preferred
Salary/Compensations
- $24.73 - $26.38 Hourly
About the Company
- We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission.
Equal Opportunity
- The Fortune Society is an Equal Opportunity Employer.
- All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.