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About the Role

The Jay, Autograph Collection, San Francisco's newest luxury life-style hotel, is where new-age San Franciscans gather, find inspiration, and celebrate our city. We are seeking associates who enjoy exceeding guest expectations and strive to deliver a professional and approachable level of service as a “friend-in-the-know” when it comes to engaging our luxury life-style guests. This is an opportunity to help grow a completely renovated and redesigned luxury destination, creating the newest jewel of San Francisco’s Embarcadero/Jackson Square/FiDi neighborhood.

Responsibilities

• Maintain the building to ensure a safe and clean experience for hotel guests, associates, and vendors.
• Stock linen closets with amenities and supplies for room attendants.
• Empty room attendant carts of soiled linen and trash.
• Clean and remove spots from corridor walls and doors.
• Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
• Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
• Flip mattresses and move furniture as assigned by supervisor.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Requirements

• Hotel experience preferred.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Ability to communicate well with guests.
• Willingness to "pitch-in" and help co-workers with their job duties and be a team player.
• Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.
• Ability to comprehend and follow instructions from supervisor.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences.
• Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Skills

• Effective verbal and written communication skills
• Ability to adapt communication style to suit different audiences

Location

• San Francisco

Work Type

• Full-time

Experience Level

• Hotel experience preferred

Salary/Compensations

• $34.94 - $34.94 Hourly

Benefits

• Comprehensive medical plan
• Free employee meal per shift
• Discounted public transportation
• All associate outings
• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
• Vision insurance programs through EyeMed
• Vacation, Sick and Holiday programs
• Pet insurance through the ASPCA
• Supplemental, Spousal and Child Life insurance
• Short and Long-Term Disability plans
• 401(k) Savings Plan with matching funds
• Discounts through 'YouDecide' and Hotel Room Discount programs

About the Company

• The Jay, Autograph Collection is San Francisco's newest luxury life-style hotel.
• The hotel is located in the heart of the Embarcadero and adjacent to Jackson Square.
• The design and offerings of the hotel are inspired by the makers and innovators who made San Francisco great.
• HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness.
• We value U.S. military experience and invite all qualified military candidates to apply.

Equal Opportunity

• HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
• Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.