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About the Role

This role leads team management and database support for the entire JREDD Asset Services platform. In full collaboration with the Technical Services and Sustainable Operations Center of Excellence (TSSO COE), the Data Analytics Team Lead implements and maintains a metric-based dashboard and reporting system to communicate and visualize progress on strategic initiatives across all accounts.

Responsibilities

Oversight of the Data Analytics team and the development of various databases to support program implementations, value demonstration and continuous improvement projects.
Provide thought leadership, align with clients on strategic asset management direction, demonstrating value through programmatic implementation focused on maximizing asset value.
Develop a strong use case library, and support new business pursuits.
Oversee operations activities related to JREDD platform data management.
Drive implementation and continuous improvement to ensure best in class deployment and on-account performance related to the delivery of Asset Services solutions.
Set client’s strategic direction relative to Asset Services data requirements and objectives.
Anticipate and lead issue resolution.
Assist leadership team in the selection of action plans that best meet business objectives.
Support new business development and actively pursue new client growth opportunities.
Develop use cases and work with Knowledge Management to build a library.
Drive a culture of creative innovation.
Create and deploy visual reporting mechanisms to communicate progress on strategic reliability initiatives by all stakeholders on accounts and with external partners.
Identify and create standardized metrics for leadership to gauge the health of reliability and asset management efforts.
Provide system training and develop training documentation for end users of the JREDD Asset Services systems.
Troubleshoot issues reported by end users and assist to resolve any difficulties encountered.
Create guides, SOPs, and manuals, as required.
Assist platform engineers, account personnel, and external clients with daily workflow enhancements and changes.
Review metrics for process consistency and develop solutions and provide recommendations to leadership for process improvements.
Manage vendor relationships for SaaS products used by the platform.
Support JLL operational compliance program and follow company safety and health guidelines and other company policies.
Assist with methods to gather asset data and perform asset validation.
Assist the Facility Condition Assessment team with connecting asset data in CMMS platforms with associated data in FCA systems.
Assist the Regulatory Compliance Assessment team with the development of custom client-facing project tracking dashboards.
Brainstorm and implement improvements to the process, including engineering controls to enhance data quality.
Actively embrace AI solutions to scale throughput and project deliverables while ensuring data accuracy, actionable outputs, and accountability.
Perform regular quality checks on data in the system and provide real time feedback to front line employees to improve the quality and consistency of the data collected.
Work with leadership to streamline the entire process, from data collection to upload into clients’ CMMS, FCA platform, RCA platform, and other systems as required.
Consult with potential clients to identify and shape Asset Services opportunities.
Scope opportunities, including data requirements, deliverables, and timelines.
Negotiate and draft proposals for new and expanded client engagements.
Manage opportunity revenue and track progress against forecasted targets.
Ensure profitability of the team through pricing and project management.
Forecast resource needs to support new business opportunities and account growth.
Perform other work as assigned.

Requirements

BS in a technical discipline required, Engineering or Computer Science preferred.
10 years’ experience in data management.
Strong SQL and data visualization project skills.
Proven ability to construct, perform, and oversee data analysis activities.
Experience in facilities maintenance, asset management, or reliability centered maintenance preferred.
Proven ability to read, comprehend and apply information from technical manuals and other reference materials.
CMMS, FCA, and/or RCA administration experience preferred.
Strong interpersonal skills.
Ability to communicate well in both oral and written reports.
Experience in business analysis, asset management and risk analysis.
Ability to make informed recommendations in situations where data sets may be incomplete.
Exceptional organizational skills and ability to multi-task to align team efforts with platform standards to drive the successful delivery of client expectations.
Ability to balance multiple stakeholder requirements.
Ability to interpret how the organizational goals and strategy translate into service or departmental activity.
Strong analytical software skills and ability to manipulate large amounts of data accurately using different formats.
Ability to recognize opportunities for process improvements and drive implementation.
Ability to engage with client/team stakeholders at the senior level.
Ability to distill large/complex challenges in a clear and concise manner.
Ability to work with the team to get the job done.
Strong interpersonal skills and collaborative approach.
Self-aware; actively seeks, shares, and actions feedback on own performance and of team.
Advocates self-development.
A self-starter with flexible and open-minded approach to working and drive to go “Beyond”.
Experience driving and deploying large scaling initiatives and programs across varied people, assets, and geographies.
Quickly identify, respond to and resolve issues.
Demonstrated skills in influencing key stakeholders and client relationship management.
Solid problem-solving skills and ability to focus both strategically and tactically to achieve firm and client business goals.
Systematic approach to work with high attention to detail.
Ability to work without direct supervision.
Embraces change and develops innovative solutions to challenge the “status quo”.
Candidates must be authorized to work in the United States without sponsorship.

Skills

Data Management
SQL
Data Visualization
Data Analysis
Facilities Maintenance
Asset Management
Reliability Centered Maintenance
Technical Manual Comprehension
CMMS Administration
FCA Administration
RCA Administration
Interpersonal Skills
Oral Communication
Written Communication
Business Analysis
Risk Analysis
Problem Solving
Strategic Thinking
Tactical Execution
Attention to Detail
Independent Work
Innovation
AI Solutions

Location

Remote
Atlanta, GA
Austin, TX
Denver, CO
Olympia, WA
Orlando, FL
Sacramento, CA

Work Type

Remote
Full-time

Experience Level

10 years experience in data management
Experience in facilities maintenance, asset management, or reliability centered maintenance preferred
CMMS, FCA, and/or RCA administration experience preferred
Experience in business analysis, asset management and risk analysis
Experience driving and deploying large scaling initiatives and programs across varied people, assets, and geographies

Education Level

BS in a technical discipline required, Engineering or Computer Science preferred

Salary/Compensations

120,000.00 – 140,000.00 USD per year

Benefits

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

About the Company

JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
We take our responsibility to protect the personal information provided to us seriously.
Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.

Equal Opportunity

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
This email is only to request an accommodation.
Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.
If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.