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About the Role

The Director of Air & Insurance will build and grow partnerships with airline and travel insurance suppliers globally, focusing on competitiveness analysis and ensuring favorable commercial terms to maximize value from offerings.

Responsibilities

• Support and/or lead airline and insurance supplier contract negotiations, ensuring competitive availability and rates and favorable commercial terms aligned with Ensemble’s overall strategy.
• Analyze airline and insurance partner performance data, reporting, and competitive insights to identify opportunities for growth.
• Execute strategies to enhance airline and insurance partner competitiveness across key markets, adapting approaches based on real-time data and business priorities.
• Maintain ongoing dialogue with airline, insurance to review performance, resolve issues, and capitalize on opportunities to strengthen our offering.
• Continuously monitor supply and market dynamics to build a deep understanding of the competitive landscape and inform negotiation strategies.
• Collaborate cross-functionally with other travel vertical Partner Relations teams, and Sales teams to ensure negotiated rates drive both profitability and member value.

Requirements

• 8+ years experience in procurement, revenue management, partner relations, or a similar commercial role within the airline, travel insurance, hospitality, or tourism industry, and connectivity.
• Proven ability to negotiate rates, contracts, or commercial agreements that deliver measurable value.
• Advanced negotiation skills – able to deliver results while maintaining partner engagement.
• Strong capability to interpret data, reporting, and competitive benchmarking to inform negotiation strategies and decision-making.
• Understanding airline and insurance supplier dynamics, distribution channels, and global market dynamics; experience working with other travel verticals is a strong asset.
• Skilled at working cross-functionally with product, sales, and analytics teams to drive shared business objectives.
• Excellent verbal and written communication skills, with the ability to influence both internal stakeholders and external partners.
• Proficient with Excel, PowerPoint, and Word.
• Ability to develop and execute strategies that balance competitiveness, profitability, and long-term value creation.
• Comfortable with fast-paced, data-driven environments where priorities shift based on market conditions and competitive insights.
• Ability to lead and drive multiple competing priorities and thrive in a fast-paced and complex environment.

Skills

• Negotiation Expertise
• Analytical Skills
• Industry Knowledge
• Collaboration
• Communication
• Strategic Mindset
• Adaptability

Experience Level

• 8+ years experience

Salary/Compensations

• $100,000 to $120,000

Benefits

• Competitive compensation package with a strong pay for performance rewards approach.
• Opportunity to participate in incentive programs and compensation tied to business and individual performance.

Equal Opportunity

• Committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
• If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.