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About the Role
The Associate Director will play a key role in advancing Toronto Pearson’s transformation into one of the most modern, sustainable, and passenger-focused airports in the world. This role provides strategic insight and analytical leadership to evaluate business cases, conduct options analyses, and deliver data-driven recommendations that shape enterprise-wide initiatives.
Responsibilities
- Translate high-level strategic goals into clear, actionable initiatives that advance Toronto Pearson’s transformation.
- Integrate & orchestrate a program of initiatives – working with business sponsors, project managers, and SMEs – from initial planning & scoping and target & metric definition through delivery.
- Build compelling business cases, including cost-benefit analysis, risk assessments, options analysis, and scenario planning, to guide decision-making.
- Partner directly with executives and senior leaders to align initiatives with organizational priorities and long-term vision.
- Synthesize program progress and qualitative & quantitative insights into clear recommendations and compelling presentations for senior leadership.
- Lead high-impact, cross-functional projects from scoping & planning to implementation, ensuring measurable outcomes and realized benefits.
- Provide coaching and mentorship to project team members to elevate analytical, presentation, and problem-solving skills.
- Engage executives and stakeholders regularly on project progress, success metrics, and value delivered.
- Facilitate workshops, brainstorming sessions, and leadership discussions to shape strategy and drive alignment.
- Build strong partnerships across departments, supporting change management, communication, and stakeholder engagement to ensure adoption of transformation initiatives.
Requirements
- 5+ years of experience in strategy, business analysis, and business improvement that encompasses all aspects of org/people, policy, process, technology and analytics.
- 3+ years working for a major consulting firm or in-house project delivery/transformation office.
- Demonstrated experience in managing multiple complex stakeholders, developing tailored approaches based on specific stakeholder needs and awareness, and framing progress and actions in clear presentations.
- Excellent organizational and orchestration skills to ensure every meeting has clear objectives, all stakeholders are engaged, and prep activities are conducted proactively & effectively.
- A strong consulting-style, problem-solving and ‘get it done’ mindset.
- Proven experience leading projects, influencing stakeholders at all levels (incl. senior leaders/executives), and driving transformational change in fast-paced environments.
- Exceptional communication and presentation skills with front-line teams and executives, with creativity, initiative, and personal drive to turn abstract ideas and complex information into actionable strategies and compelling narratives.
- Ability to obtain and retain Transportation Security Clearance.
Skills
- Strategy
- Business analysis
- Business improvement
- Project delivery
- Stakeholder management
- Organizational skills
- Problem-solving
- Project leadership
- Influencing stakeholders
- Communication
- Presentation skills
Location
- Toronto
Work Type
- Full-time
Experience Level
- Associate Director
- 5+ years of experience
- 3+ years of experience
Education Level
- Bachelor’s degree in business administration, engineering, operations management, or a related field.
Benefits
- Comprehensive benefits
- Flexible retirement program with employer matching
- Voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans)
- Flexible work environment
- Continuous internal and external learning opportunities
- Meaningful reward and recognition program
About the Company
- The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability.
- Approximately 2,100 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners.
- The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.
Equal Opportunity
- The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.