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About the Role

This role will lead the next chapter of communications for a growing, respected financial institution, serving as the Bank's senior communications strategist and trusted advisor to the CEO, Chief of Staff, executive team, and Board. The successful candidate will shape how the Bank tells its story, engages stakeholders, strengthens its reputation, and supports continued growth by uniting various communication functions under a clear enterprise strategy.

Responsibilities

Define the communications strategy for the enterprise, supporting business plans, growth objectives, reputation, brand, and value proposition.
Serve as the CEO's principal communications advisor and partner with the Chief of Staff to develop an integrated CEO communications strategy.
Develop integrated stakeholder and thought-leadership strategies for the CEO and senior leadership across various channels.
Establish the communications framework for crises, issues, regulatory developments, M&A, and other high-stakes corporate events.
Set the strategic framework for crisis and issues management and serve as the senior decision-maker during high-stakes events.
Lead, coach, and develop the broader communications team, building necessary talent, capabilities, processes, and resources.
Partner across departments to ensure a coordinated approach and a unified enterprise voice.
Define and manage the CEO's integrated stakeholder-engagement strategy and schedule.
Direct executive visibility and thought-leadership strategy for the CEO and C-suite, aligned to strategic priorities.
Establish a disciplined approach to media, reputation, and public-sentiment monitoring and translate intelligence into actionable recommendations.
Serve as the Bank's senior communications representative with key stakeholders.
Build a rigorous approach to communications measurement and leverage AI, analytics, automation, dashboards, and emerging technologies.
Use AI and data analytics tools to create and optimize content, integrate communications data, identify trends and risks, and measure program ROI.
Manage the communications budget, resource allocation, agency and vendor relationships, performance measurement, and overall effectiveness of the function.

Requirements

Bachelor's degree in communications, marketing, business, or a related field; Master's degree or MBA preferred.
12+ years of progressive experience in corporate communications, public relations, or a related discipline, including enterprise-level strategy development.
7+ years of senior leadership experience managing teams and enterprise-wide programs.
Experience in financial services or another highly regulated industry strongly preferred.
Demonstrated experience with executive communications, media relations, reputation management, crisis communications, and stakeholder engagement.
Experience with generative AI, content management, media monitoring, social listening, analytics, and communications measurement tools.
Ability to travel throughout the Bank's footprint and participate in external meetings, events, and stakeholder engagements as needed.

Skills

Strategic perspective
Executive presence
Exceptional judgment
Ability to execute
Credibility
Ability to serve as a trusted advisor
Understanding of how communications advance business strategy
Ability to assess complex situations
Ability to identify reputational implications
Ability to recommend a clear course of action
Calm and decisive under pressure
Experience navigating crises and high-stakes issues
Exceptional writing, editing, storytelling, and communication skills
Ability to build strong relationships
Track record of building and developing high-performing teams
Ability to establish structure and discipline without creating bureaucracy
Comfort operating in an environment with changing priorities
Discretion, responsiveness, and sound judgment
Understanding of AI and data analytics opportunities
Thought-leadership strategies
Crisis communications
Stakeholder engagement
Media relations
Reputation management
Generative AI
Content management
Media monitoring
Social listening
Analytics
Communications measurement

Location

Office-based

Work Type

Full-time

Experience Level

Senior leadership
12+ years of progressive experience
7+ years of senior leadership experience

Education Level

Bachelor's degree in communications, marketing, business, or a related field
Master's degree or MBA preferred

Benefits

Employee perks & discount programs
Tuition assistance
Incentive compensation program
Professional development opportunities

About the Company

At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values.
We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.
Apply today to #BecomeOceanFirst and make an impact in the local community!