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About the Role

The Case Manager is responsible for developing, implementing, and monitoring Life Plans for individuals with developmental disabilities in a residential setting. This role ensures services align with regulatory requirements, agency standards, and individual goals, while promoting dignity, independence, and quality of life.

Responsibilities

• Provides social services to maximize social functioning and coping capacity.
• Develops, monitors, and updates Individualized Service Plans.
• Participates in and chairs interdisciplinary team meetings.
• Collaborates with residential, clinical staff, and service providers for coordinated support.
• Identifies individual aptitudes and develops person-centered goals and activities.
• Documents functional assessments and reviews plans of care.
• Provides supervision, training, and guidance to Residence Program Specialists.
• Maintains regular contact with families, guardians, and community stakeholders.
• Advocates for individuals' rights and ensures timely application for benefits.
• Coordinates admissions, including referral materials and family contacts.
• Serves as liaison to day programs, clinics, and external partners.
• Provides support in activities of daily living and community outings.
• Ensures adaptive equipment is available, maintained, and used appropriately.
• Maintains accurate and timely documentation, including case notes and progress updates.
• Assists with discharge planning and follow-up for transitions to community-based services.
• Handles sensitive and confidential information with discretion.
• Stays updated on field changes and applies new knowledge to practice.

Requirements

• Ability to read, write, speak, and understand English.
• Strong interpersonal and communication skills.
• Excellent organizational and time management skills.
• Ability to handle multiple priorities.
• Proficiency in Microsoft Office and electronic record systems.
• Ability to maintain confidentiality and exercise discretion.
• Ability to work independently, as part of a team, and with flexibility.
• Ability to work flexible hours.

Skills

• Interpersonal skills
• Communication skills
• Organizational skills
• Time management skills
• Microsoft Office proficiency
• Electronic record systems proficiency

Location

• New York City

Work Type

• Full-time

Experience Level

• Minimum of one (1) year of experience working with individuals with developmental disabilities required.

Education Level

• Bachelor’s Degree in Human Services or related field required.

Salary/Compensations

• $28.34 - $29.43/hour (after probation)

Benefits

• Paid training
• Competitive benefits
• Industry-Leading Benefits

About the Company

• ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC, provides services to people with developmental disabilities.
• ADAPT is 3,000 strong and empowers the lives of the people they support.
• ADAPT offers paid training, competitive benefits, and fosters a team culture of learning, support, collaboration, and career growth.

Equal Opportunity

• ADAPT values diversity, equity, inclusion, accessibility, and belonging.
• ADAPT strives to ensure employees and people supported can be their authentic selves.
• ADAPT values diverse backgrounds, opinions, ideas, and ways of thinking.
• ADAPT aims to build an inclusive and diverse workforce.
• ADAPT Community Network is proud to be an equal opportunity employer.
• ADAPT is committed to creating an inclusive environment for all employees.
• Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply.