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About the Role
The Mood Lifter, also known as a Front Desk Associate, is responsible for creating a welcoming and enthusiastic environment for club members. This role involves greeting members by name, providing exceptional service, and going above and beyond to ensure a positive experience.
Responsibilities
- Greet every member and guest with enthusiasm and a smile
- Tour potential members around the club with the goal of signing up the person for a membership
- Sign members up for startup sessions with Blink Personal Trainers
- Answer phone calls in a professional and energetic manner
- Execute all opening/closing operational procedures to ensure the club runs smoothly
- Handle member requests and concerns with professionalism and a sense of urgency
- Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up
- Maintain regular and punctual attendance
Requirements
- Enthusiastic, energetic, friendly and personable
- Excellent verbal and written communication skills
- Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
- Able to remain in a stationary position at the front desk for the majority of the workday
- World class customer service skills
- Works hard, multi-tasks and is a problem solver
- Passion for fitness
Salary/Compensations
- $16.50/hr
Benefits
- Career Advancement opportunities
- Complimentary gym membership
- Medical, Dental, and Vision plans, if work 30 or more hours on average weekly
- 401(k) Retirement savings plan
- Fun working environment!
About the Company
- The PureGym Group is a leading gym operator headquartered in the UK, boasting over 600 locations and more than 2 million members worldwide.
- We're thrilled to announce our expansion into the United States!
- Our commitment to providing high-quality, affordable gyms for everyone, everywhere, remains unwavering.
- Our mission to inspire healthier nations has made us the UK's favorite gym, and now, an international success story.
- With our unique "Everybody Welcome" approach, we create a friendly, warm, and inclusive environment for all our employees and members.