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About the Role

This role involves desktop setup initiatives across various building locations, requiring installation, configuration, and troubleshooting of hardware and software.

Responsibilities

• Install, configure, and troubleshoot desktop and workstation equipment and software, including telephones, Microsoft and Apple computers, and printers.
• Handle equipment installation and moves with minimal supervision.
• Identify, analyze, and resolve basic troubleshooting issues.
• Defer complex hardware issues to supervisors or Level 1 technicians.
• Install all equipment staged by the Level 1 Team.
• Document equipment installation, including successful installations and errors, within SmartSheets.
• Distribute and stage each desk with necessary equipment.
• Set up standard desks with two monitors, VDI, camera, and peripherals.
• Set up trader desks with additional equipment.
• Document staged equipment and desk assignments within SmartSheets.

Requirements

• Excellent communication skills.
• Strong troubleshooting and critical thinking skills.
• Positive and professional demeanor.
• Ability to work well under supervision.

Location

• New York
• Jersey City

Work Type

• Onsite
• Part-time
• Temporary

Experience Level

• Level 1
• Level 2