About the Role
Peregrine is seeking a Solutions Enablement, Curriculum Developer to create and manage a system for understanding and applying customer use cases and personas. This role involves building a centralized library, providing ongoing training, and setting standards for positioning Peregrine solutions.
Responsibilities
- Own the Use Case & Persona Enablement Framework and Library.
- Design and maintain a structured framework connecting verticals, use cases, personas, and workflows.
- Define clear persona profiles based on customer workflows, pain points, and needs, mapping them to relevant use cases and demo paths.
- Maintain a centralized source of truth for vertical use cases and customer personas.
- Standardize templates and establish governance for content accuracy and consistency.
- Deliver ongoing enablement and training on vertical-specific solutions.
- Enable clear, persona-aware solution storytelling for sales teams.
- Build field-ready, on-demand sales enablement resources like guides, playbooks, demo scripts, and videos.
- Partner with Solutions Engineering, Product, and Product Marketing to align personas with ICPs, messaging, and roadmap priorities.
- Incorporate field feedback from Sales, Solutions Engineering, and Customer Success.
- Define success metrics and iterate based on adoption and impact.
Requirements
- 5+ years of experience in Solutions, Product, or Sales Enablement (or related roles).
- Proven ability to build enablement systems from scratch, including use case and persona documentation, demo scripts, videos, and hands-on learning experiences.
- Strong ability to translate technical complexity into clear, field-ready guidance.
- Experience facilitating live trainings and workshops that drive adoption and behavior change.
- Excellent written and verbal communication skills; highly organized and execution-focused.
- Experience in SaaS, B2G, or public safety environments is a plus.
- A builder mindset with a bias toward action and comfort owning ambiguous problem spaces end to end.
- Willing to travel 25-35% of the time.
Skills
- Solutions Enablement
- Curriculum Development
- Use Case Documentation
- Persona Development
- Demo Scripting
- Video Production
- Training Facilitation
- Technical Writing
- SaaS
- B2G
- Public Safety
Location
- San Francisco, California
Work Type
- Hybrid (4 days/week in office)
- Full-time
Experience Level
- 5+ years
Salary/Compensations
- $125,000 - $175,000 Annually
Benefits
- Benefits
- Equity (if applicable)
- Bonus (if applicable)
About the Company
- Peregrine helps public safety organizations, state and local governments, federal agencies, and private-sector institutions address society’s challenges with speed and accuracy using an AI-enabled platform.
- Our platform turns siloed data into operational intelligence, surfacing mission-critical information for better decision-making.
- Peregrine supports hundreds of customers across 30+ states and two countries, serving over 125 million people.
- The company is expanding into the enterprise and internationally.
Equal Opportunity
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- Peregrine Technologies is committed to creating an inclusive environment for all employees.
- We celebrate diversity and are a proud equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
