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About the Role

Okta is building the trusted, neutral infrastructure to enable organizations to safely embrace the new era of AI. This role is an opportunity to do career-defining work on the Generative AI team, shaping, architecting, and accelerating Okta's Generative AI strategy by contributing across model development, infrastructure, and platform services.

Responsibilities

Architect, design, and deploy robust Machine Learning & GenAI systems, ensuring seamless integration with diverse platform services and establishing scalable LLMOps pipelines in production.
Drive technical decision making while striving to hit the right balance between factors such as simplicity, flexibility, reliability, and performance.
Lead initiatives to tune, optimize, and deploy agentic applications in production with a focus on performance, reliability, and security.
Partner with Product, Security, and Platform Engineering teams to design AI-powered experiences that are both innovative and trustworthy.
Design and implement scalable infrastructure and platform services for large-scale Generative AI use cases.
Collaborate cross-functionally with product managers, researchers, and engineers to deliver secure, high-quality, and scalable AI/ML systems.
Spearhead the design of scalable, observable ML and Generative AI systems that integrate retrieval, inference, and evaluation pipelines.
Develop and iterate on structured prompting, context retrieval, and RAG workflows that improve accuracy, safety, and cost efficiency in Claude-based systems.
Build and refine automated evaluation pipelines to measure model quality, correctness, groundedness, and safety in production.
Implement schema validation, structured output enforcement, and other guardrails that keep AI outputs reliable, auditable, and compliant with enterprise standards.
Mentor and coach engineers, contributing to the growth of the team and the larger engineering community.

Requirements

7+ years of software development experience, with strong programming expertise in Python (and familiarity with Go or Typescript a plus).
Hands-on experience with applied machine learning, from feature engineering to training and fine-tuning models.
Hands-on experience with modern Generative AI platforms (AWS Bedrock, OpenAI, Anthropic, etc.).
Deep understanding of retrieval-augmented generation (RAG), embeddings, and knowledge-base workflows.
Hands-on experience with LiteLLM, LangGraph, LangChain, LlamaIndex, MCP, or other related AI agent frameworks.
Familiarity with ML frameworks (FastAPI, PyTorch, TensorFlow, Spark ML) and workflow orchestration tools (Airflow, etc.).
Experience defining evaluation metrics, pipelines, and feedback loops for ML/GenAI systems.
Proven ability to collaborate with product and engineering teams to drive greenfield initiatives forward, navigate unknowns, and iterate quickly and frequently.
Experience building tools or infrastructure for AI/ML applications, with a deep understanding of the developer lifecycle in an AI-native world.
Experience integrating AI-driven systems with identity, authentication, or security products.
Exposure to ethical AI, model risk, or compliance frameworks.
Familiarity with evaluation datasets, synthetic data generation, or LLM-as-a-judge methods.

Skills

Python
Go
Typescript
Applied Machine Learning
Generative AI
AWS Bedrock
OpenAI
Anthropic
Retrieval-Augmented Generation (RAG)
Embeddings
Knowledge-base workflows
LiteLLM
LangGraph
LangChain
LlamaIndex
MCP
FastAPI
PyTorch
TensorFlow
Spark ML
Airflow
AI/ML systems
AI agent frameworks
LLMOps

Location

Canada

Work Type

Hybrid

Experience Level

Staff
7+ years

Salary/Compensations

$168,000—$231,000 CAD

Benefits

Equity
Bonus
Health insurance
Dental insurance
Vision insurance
RRSP with a match
Healthcare spending
Telemedicine
Paid leave (including PTO and parental leave)

About the Company

Okta is building the trusted, neutral infrastructure that enables organizations to safely embrace the new era of AI.
Our global community, spanning over 20 offices worldwide, is united by a drive to innovate.
Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Equal Opportunity

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.