About the Role
We are looking for a communicative personality to manage our open receivables and professionally guide customers towards payment, with a touch of accounting expertise for related topics.
Responsibilities
- Create and send payment reminders and dunning notices, ensuring reliable processing of open receivables.
- Conduct automated dunning runs and monitor their proper execution.
- Contact customers by phone and email regarding open receivables, clarify queries, and arrange individual payment and installment agreements as needed.
- Process queries from internal departments concerning receivables management.
- Document payment receipts, dunning processes, and payment agreements carefully and comprehensibly.
- Hand over open receivables to lawyers or collection agencies if necessary and accompany the further process.
- Monitor existing payment and installment agreements and ensure compliance.
- Create evaluations and reports on the current receivables status.
- Support with ongoing accounting tasks (e.g., accounts receivable accounting, account reconciliation, payment transactions).
Requirements
- Commercial apprenticeship, e.g., as an office clerk, tax assistant, or equivalent.
- Professional experience in receivables management, dunning, or accounts receivable accounting.
- Further training as a certified accountant is an advantage, but not a requirement.
- Confident customer interaction over the phone – friendly and assertive even with difficult topics.
- Careful, structured way of working and good numerical understanding.
- Proficient in MS Office, ideally experience with accounting or ERP software.
Skills
- Receivables management
- Dunning
- Accounts receivable accounting
- Customer communication
- Payment agreements
- MS Office
- Accounting software
- ERP software
Location
- Remote
Work Type
- 100% Remote
Experience Level
- Professional experience
Education Level
- Commercial apprenticeship
- Certified accountant (advantageous)
Benefits
- Varied tasks between receivables management and accounting
- A collegial team with short decision-making paths
- Opportunity to actively shape and build structures long-term
About the Company
- We are a company specializing in grant procurement (research & development), energy consulting, financing consulting, and data protection.
- Our focus is on advising renowned medium-sized and large companies from various industries that are continuously working on innovations and new developments.
