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About the Role

Terrapinn is seeking an experienced Accounts Receivable / Credit Controller to manage the end‑to‑end sales ledger and credit control function within a fast‑paced international events business. The role is responsible for timely invoicing, cash collection, and accurate AR reporting, with active involvement in month‑end close processes using Salesforce and Certinia (FinancialForce).

Responsibilities

• Raise accurate and timely sales invoices in Salesforce and Certinia (FinancialForce) in line with contractual terms
• Maintain customer master data and ensure the integrity of the sales ledger
• Allocate customer payments promptly and resolve unallocated cash items
• Investigate and resolve invoicing and billing discrepancies
• Manage credit notes and billing adjustments where required
• Proactively chase outstanding balances via telephone and email
• Manage customer credit limits and payment terms in line with company policy
• Monitor overdue debt and escalate high‑risk accounts when appropriate
• Build and maintain strong, professional relationships with customers and internal stakeholders
• Support the month‑end close process for Accounts Receivable in line with reporting deadlines
• Ensure the sales ledger is fully up to date and reconciled prior to close
• Review and resolve aged debt, credit balances, and outstanding queries
• Prepare and support AR reconciliations, including debtor and cash balances
• Assist with month‑end billing and revenue checks within Salesforce and Certinia
• Provide explanations for movements in debtor balances month‑on‑month
• Support internal and external audit requests relating to Accounts Receivable
• Produce weekly and monthly aged debtor reports
• Support cash flow forecasting and AR reporting for Finance Management
• Work closely with Sales and Event teams to resolve billing and payment queries
• Contribute to continuous improvement of AR, credit control, and month‑end processes

Requirements

• Proven experience in Accounts Receivable and Credit Control
• Hands‑on experience with Salesforce and Certinia (FinancialForce) or similar finance systems
• Strong understanding of sales ledger management, cash allocation, and debt collection
• Experience supporting month‑end AR close activities
• Confident communicator with B2B credit control experience
• Strong Excel skills (PivotTables, lookups)
• Experience in an events, exhibitions, media, or fast‑paced commercial environment
• Exposure to multi‑currency or international customers
• Experience working to tight month‑end deadlines
• Proactive, organised, and resilient
• Strong attention to detail and ownership of tasks
• Commercially aware and customer‑focused
• Comfortable working in a high‑volume, deadline‑driven environment

Skills

• Salesforce
• Certinia (FinancialForce)
• Excel (PivotTables, lookups)

Location

• London

Work Type

• Hybrid
• Remote

Benefits

• 1pm finish on remote working day
• Exposure to a global events business and collaborative finance team
• Competitive salary and benefits package

About the Company

• Terrapinn is a fast‑paced international events business.