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About the Role

This role is primarily responsible for measuring quality assurance effectiveness within Marketing through performing control activating including in-line file audits, process monitoring, and productivity reporting. This role serves as the last line of defense to prevent errors, drive value, and mitigate risk for our Bank, brand partners, and customers. Strong analytical, organizational, and communication skills are required to deliver sound recommendations and create a positive experience for the organization.

Responsibilities

Conducts marketing control and quality reviews throughout the marketing lifecycle.
Extracts and interprets data from various sources using multiple tools, and supports complex brand partners.
Reviews campaign data for strategy adherence and provides feedback or approval before deployment, preventing costly marketing errors.
Measures and optimizes the marketing control framework and activities to positively impact the company's marketing delivery and loyalty creation while mitigating risk.
Responsible for keeping robust documentation of control activities and effectively communicating to business partners for enhancements.
Supports identifying and developing additional quality assurance processes and/or key performance metrics to mitigate issues, fill process gaps, enhance quality of marketing output, and prevent further future risk from being realized.
Participates in extracurricular projects to provide insights and expertise of marketing quality as the ecosystem evolves into new spaces or adjusts to an ever-changing environment.

Requirements

High School Diploma or GED
3-5 years experience working with excel to evaluate data.
Credit card, retail, or Banking industries with a focus on Marketing Operations or Campaign Management or Quality Assurance.
Associate's Degree in Business, Marketing, Statistics, Economics, Finance or related area of study
4+ years experience with data mining tools (SAS, SQL, and Microsoft Access), analyzing marketing performance, quality assurance, driving marketing efficiency, extracting data from various sources, and writing queries.
Extract, analyze, and reconcile large volumes of customer, operational, and financial data using WinSQL and Databricks to support business reporting, process improvements, quality risk validations for marketing activity.
Demonstrated interest and experience in generative AI technologies, including Microsoft Copilot and Databricks Genie, to drive process automation, audit transformation, and operational efficiency.
Bachelor’s Degree Computer Science or Information Technology or related field of study or equivalent, relevant work experience
International Software Testing Qualifications Board (ISTQB), Certified Agile Tester (CAT), Certified Software Test Professional (CSTP), and/or Chartered Market Technician (CMT)
3-5 years domain functional testing experience
Master’s Degree Computer Science, Information Technology or related field of study or equivalent, relevant work experience
5-8 years domain functional testing experience

Skills

Credit Card
Quality Control (QC)
Microsoft Office
Adobe Workfront Work Management Software
Critical Thinking
SAS
Structured Query Language (SQL)
Data Extraction

Location

Remote or Hybrid

Work Type

Regular
Full time

Experience Level

Senior Analyst (A)
Senior Analyst (B)

Education Level

High School Diploma or GED
Associate's Degree
Bachelor’s Degree
Master’s Degree

Salary/Compensations

$63,200.00 - $101,100.00
$72,700.00 - $126,400.00 (California)
$63,200.00 - $111,200.00 (Colorado)
$69,500.00 - $126,400.00 (New York)
$69,500.00 - $116,300.00 (Washington)
$69,500.00 - $111,200.00 (Maryland)
$72,700.00 - $116,300.00 (Washington DC)
$63,200.00 - $111,200.00 (Illinois)
$72,700.00 - $116,300.00 (New Jersey)
$63,200.00 - $101,100.00 (Vermont)
$63,200.00 - $101,100.00 (Ohio)
$63,200.00 - $101,100.00 (Maine)
$69,500.00 - $111,200.00 (Connecticut)
$63,200.00 - $101,100.00 (Virginia)

Benefits

Medical
Prescription drug
Dental
Vision
Voluntary benefits
Basic and optional life insurance
Supplemental medical plans
Short and long-term disability
Six weeks of 100% paid parental leave
401(k) plan
11 paid holidays
Flexible Time Off (FTO) program
80 hours of Paid Sick and Safe Time (“PSST”)
40 hours of Illinois PSST
40 hours of Illinois Paid Leave
Company stock purchase
Annual incentive bonus

About the Company

At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture.
We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally.
Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
Bread Financial® (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers.
Our payment solutions deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, technology, electronics, jewelry, home and specialty apparel through our co-brand and private label credit cards and pay-over-time products providing choice and value to our shared customers.
Additionally, we offer Bread Financial general purpose credit cards and saving products that empower our customers and their passions for a better life.
Bread Financial proudly marks 30 years of success in 2026.
To learn more about our global associates, our performance and our sustainability progress, visit breadfinancial.com or follow us on Instagram and LinkedIn.
Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).

Equal Opportunity

The Company is an Equal Opportunity Employer.
Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
The Company participates in E-Verify.
The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Applicants with criminal histories are encouraged to apply.
The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws.
The Company will provide accommodations to applicants needing accommodations to complete the application process.
Applicants with disabilities may request and arrange for accommodations.
If you need assistance to accommodate a disability, you may request an accommodation at any time.
Please contact the Recruiting Team at TaOps@breadfinancial.com.