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About the Role
As a Server Assistant at Austin Country Club, you play an essential role in ensuring that orders flow efficiently from servers to the kitchen. You will relay information, troubleshoot obstacles, and report guest feedback or incidents to management. This role is crucial for maintaining smooth operations in a fast-paced country club setting.
Responsibilities
- Relay information between the kitchen and waitstaff, ensuring correct order priority.
- Eliminate obstacles affecting service, food preparation, or dishwashing stations.
- Report guest comments, complaints, and accidents to management promptly.
- Attend scheduled meetings and training sessions for continuous improvement.
- Foster a harmonious working climate within the team environment.
Requirements
- High school diploma or equivalent.
- Basic knowledge of the beverage and food service or hospitality industry.
- Ability to stand for prolonged periods.
- Ability to move and lift up to 50 pounds.
- Excellent customer service skills.
- At least one year of experience working in a restaurant (club experience is a plus).
Skills
- Problem-solving
- Customer service
Location
- Austin, TX
Work Type
- Full-time
- Flexible schedule
Experience Level
- Entry Level
Education Level
- High school diploma or equivalent
Salary/Compensations
- $16/hour plus tip pool
Benefits
- Paid holidays
- Uniforms
- Free meals during working hours
- Participation in wellness programs
- Health insurance
- Paid time off (PTO)
- 401(k) with up to a 4% match after 1 year of employment
- Life insurance
About the Company
- Founded in 1899, Austin Country Club is one of the oldest private, family-oriented clubs in Texas, rich in tradition.
- Known for its quality membership and unmatched customer service.
- Located on over 180 acres in Davenport Ranch, 10 miles west of downtown Austin.
- Offers a fast-paced, collaborative, flexible, and mission-oriented work environment.
- Provides generous perks, competitive compensation, and professional development opportunities.