About the Role
This role combines responsibility for wastewater treatment plant operations, transportation operations, fleet management, environmental compliance, and full P&L accountability, requiring overall leadership, safety, compliance, operational performance, customer satisfaction, employee development, and financial performance of the branch.
Responsibilities
- Provide leadership and accountability for all operations, transportation, maintenance, and administrative personnel.
- Recruit, hire, train, coach, and develop employees.
- Conduct performance evaluations and succession planning.
- Ensure appropriate staffing levels and scheduling.
- Promote a culture of safety, teamwork, accountability, and continuous improvement.
- Ensure compliance with all federal, state, local, environmental, DOT, and company requirements.
- Lead safety meetings, inspections, audits, and incident investigations.
- Coordinate root cause analyses and corrective actions.
- Ensure proper completion of vehicle inspections and regulatory documentation.
- Manage incoming wastewater inventory, storage capacity, processing schedules, and treatment activities.
- Direct wastewater receiving, treatment, storage, and discharge operations in accordance with permits and SOPs.
- Monitor throughput, treatment efficiency, compliance performance, and capacity utilization.
- Manage chemical inventories and operating supplies.
- Review profiles, manifests, bills of lading, and regulatory documentation for accuracy and compliance.
- Monitor facility conditions and communicate operational risks and performance to leadership.
- Direct daily route assignments using company logistics systems.
- Ensure DOT and Hours of Service compliance.
- Monitor productivity, service quality, route completion, overtime, hours per stop, and asset utilization.
- Conduct route observations and field audits.
- Coordinate with fleet maintenance providers to maintain vehicle reliability.
- Oversee preventive maintenance and repair programs for facility and fleet assets.
- Maintain inventories of chemicals, tools, parts, operational supplies, and commonly used equipment.
- Identify capital improvement opportunities and major repairs.
- Develop and maintain relationships with key customers through regular communication and site visits.
- Resolve customer concerns and ensure service expectations are met.
- Manage vendor and contractor performance.
- Maintain full P&L responsibility for the branch.
- Develop and implement annual business plans and operating strategies.
- Monitor revenue, labor, disposal, maintenance, chemical, and operating expenses.
- Compile and analyze operational, financial, safety, and compliance reports.
- Achieve revenue, profitability, and budget objectives.
- Oversee branch administrative functions, billing support, customer account administration, and operational records.
- Ensure that all required reports and documentation are accurate and submitted on time.
- Coordinate activities with Logistics, Sales, Customer Service, Fleet, Compliance, Safety, Maintenance, and Finance departments.
Requirements
- Minimum five years of progressive leadership experience in wastewater, transportation, environmental services, industrial operations, or related industries.
- Experience with budgets, P&L management, compliance programs, and personnel leadership.
Skills
- Bilingual English/Spanish preferred.
Experience Level
- Minimum five years of progressive leadership experience
Education Level
- High School Diploma or GED required.
- Bachelor's degree in engineering, Environmental Science, Business, Operations Management, or related field preferred.
