About the Role
This role involves generating and maintaining client relationships, maximizing in-branch opportunities, and providing exceptional client care within a challenging yet stimulating environment. You will work closely with various teams to ensure an efficient client process.
Responsibilities
- Generate and maintain client relationships and business.
- Maximize in-branch opportunities.
- Follow up on in-branch leads generated by the Estate Agency team.
- Maximize value from each client.
- Generate own leads and business.
- Work in tandem with the Estate Agency team, Admin team, Training and Development team, Compliance team and Divisional Sales Director.
- Provide exceptional client care and experience from beginning to end.
- Go above and beyond to provide the highest possible level of customer service.
Requirements
- Must hold CeMAP qualification or equivalent.
- Experience of Mortgage and Protection Advising is essential.
- Legal entitlement to live and work in the UK.
- Must provide proof of right to work in the UK (Passport/Birth Certificate).
- Must provide Proof of Address.
- Must provide National Insurance details.
- Must provide Full UK Driving Licence.
Skills
- Engaging with people from all walks of life.
- Ability to hold conversations to establish needs and wants.
- Effective communication through email, phone, face to face and video.
- Mastered multitasking and managing numerous responsibilities and tasks.
- Maintaining relationships through regular contact with vendors, buyers and developers.
- Sustaining a high level of customer service and engagement.
- Collaborating with peers within the branch to identify referral opportunities.
- Taking accountability for KPIs.
- Proactively seeking new opportunities.
- Maintaining existing relationships.
- Strong presence in front of a camera.
- Appealing to and engaging with an audience to maximize reach.
Location
- Bow
Work Type
- Full time
- Office based
- Monday - Friday 08:30 - 18:00
- Alternate Saturdays 09:00 - 17:00
Experience Level
- Dependent on experience
Education Level
- CeMAP qualification or equivalent
Salary/Compensations
- On target earnings of £40000 to £60000+ per year
- £22,000 - £28,000 Basic salary
Benefits
- Fully uncapped commission scheme
- Guaranteed monthly payments whilst building a pipeline, for up to 6 months
- Company car, OR £250 monthly car allowance
- Company laptop
- Bespoke digital marketing package
- Dedicated training and coaching
- A chance to build on your career, with a set, clear career path
- Employee 24/7 Assistance Programme
- Day off in lieu when working a Saturday
About the Company
- Just Mortgages is a company where variety makes its DNA come to life.
- They love people and the differences that make each person unique.
- They support and encourage differences to help individuals be their best.
Equal Opportunity
- Just Mortgages are proud to be an equal opportunity workplace and welcome all talented individuals to apply.
- Committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
- Will provide assistance for individuals with a disability or special need that requires accommodation.
