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About the Role
You will be part of the Marketing Technology team and the Customer Experience community, working with cross-functional teams to deliver an amazing, performance-focussed omni-channel experience. This role focuses on our newly introduced customer data platform (CDP), where you will be the platform owner, defining and delivering the tech and data roadmap and backlog to grow performance.
Responsibilities
- Own and lead the development of a range of martech capabilities and platforms to deliver business value.
- Understand business needs and priorities and influence the wider business on opportunities and possibilities.
- Translate business problems into martech and CDP technology solutions, adapting and influencing up and actively shaping the business CX roadmap.
- Architect new solutions from our Martech and CX stacks to deliver against the business roadmap.
- Lead the development of technology solutions, applying market-leading technological expertise across a range of tools and disciplines.
- Work collaboratively with other technology teams to align development priorities, influencing stakeholders to secure engagement and prioritise accordingly.
Requirements
- Existing CDP experience, preferably Treasure Data (implementation, running, or exploitation).
- Martech technology expertise, particularly in Customer Data Platforms.
- Ability to translate business needs into martech solutions.
- Ability to influence upwards with the wider business and bring opportunities beyond simple implementations.
- Well-versed in the latest digital and advertising ecosystems.
- Expertise in data privacy, regulations, and their impact on customer experience, including implementation and compliance across regulations and data technologies.
- Expertise in CDPs and other martech and data technologies, demonstrating delivery using large data ecosystems.
- Evidence of similar work such as data engineering projects, SFTP environments, large-scale ETL, scripting, or similar.
- Experience in a range of martech such as email and marketing automation, campaign and advertising platforms, data management platforms (DMPs), Sales Tech and AdTech, CRM, digital tagging and privacy technology.
- Experience working with colleagues across marketing and digital (and preferably across countries), understanding needs, turning them into product roadmaps and delivering against them.
- Sees the opportunity in martech to drive experience and performance.
Skills
- Customer Data Platform (CDP)
- Treasure Data
- Martech
- CX
- Data privacy
- Digital advertising ecosystems
- Data engineering
- ETL
- Scripting
- Email marketing automation
- Campaign platforms
- Advertising platforms
- Data Management Platforms (DMPs)
- Sales Tech
- AdTech
- CRM
- Digital tagging
- Privacy technology
Location
- UK offices
- Remote
Work Type
- Hybrid
- Permanent
Benefits
- Market competitive base salaries
- Short-term incentive
- Pension/retirement
- Life assurance
- Salary finance (payroll deduction loan scheme)
- Medical plans
- Health screening
- Critical illness insurance
- Disability insurance
- Holiday / paid time off
- Employee assistance programme
- Discounted gym/health club membership
- Transportation assistance schemes (e.g., cycle to work, travel loans, car leasing)
- Onsite catering/lunch vouchers
- Retail discounts
- Global recognition programme (Spotlight)
About the Company
- RS is a global product and service solutions provider helping industrial customers operate more efficiently and sustainably.
- Operates in 33 markets, supporting around one million customers worldwide with over 875,000 stocked products and access to over five million additional products.
- Offers a range of service solutions designed to help businesses thrive.
- Values: We are one team, We deliver brilliantly, We do the right thing, and We make every day better.
- Creating an environment where people can grow, contribute, and make a meaningful impact.