Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Work alongside the Department Manager to deliver standout service and operational excellence, reflecting Farm Boy’s commitment to the best fresh shopping experience. Build a high-performing department through collaborative leadership, hands-on coaching, and daily team engagement.
Responsibilities
- Deliver warm, confident, and engaging customer service.
- Work closely with the Department Manager to execute departmental strategies and achieve stated goals.
- Support team development through training, coaching, motivation, and recognition.
- Lead regular team huddles to share goals, recognize achievements, and provide feedback.
- Support daily operations by ensuring outstanding customer service, accurate merchandising, adequate staffing, and department cleanliness.
- Provide office and administrative support, including inventory management, ordering, invoicing, schedule maintenance, and payroll functions.
- Promote compliance with all Safe Food Handling and Health & Safety policies and procedures.
- Assist with other related duties as required.
Requirements
- A genuine passion for delivering engaging and exceptional customer service.
- Completion of a post-secondary program with an emphasis in business.
- Minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
- Ability to thrive in a fast-paced, dynamic environment by effectively managing competing priorities.
- Excellent organizational, analytical, and interpersonal skills.
- Clear, professional communication style.
- Comfort learning and using manual and automated systems.
- Prior experience working with a variety of computer software programs.
- Ability to thrive in a hands-on setting involving extended periods of standing, heavy lifting, and work in cooler, freezer, and outdoor conditions.
- Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
- Fluency in English.
Skills
- Customer service
- Operational excellence
- Leadership
- Coaching
- Team engagement
- Inventory management
- Ordering
- Invoicing
- Schedule maintenance
- Payroll functions
- Safe Food Handling
- Health & Safety
- Computer software programs
- French language skills (asset)
Location
- Beaverbrook
Work Type
- Full-time
Experience Level
- 1 year of supervisory or management experience
Education Level
- Post-secondary program with an emphasis in business
Salary/Compensations
- CAD 21 - hourly
Benefits
- Comprehensive benefit program and coverage (varies by position)
- Healthcare
- Dental care
- Disability coverage
- Life insurance
- Registered retirement savings program
- 10% discount on in-store purchases
- On-the-job training
- Prioritization of internal promotions
About the Company
- Farm Boy was founded in 1981 with a mission to be different.
- The company values its special team members, who uphold high standards by making the exceptional everyday.
- Farm Boy focuses on building relationships with customers and employees.
- The company provides opportunities for potential to meet opportunity.
Equal Opportunity
- Committed to building a diverse and inclusive workplace.
- Encourages individuals from all backgrounds, identities, and experiences to apply.
- Strives to create an environment where everyone feels valued, respected, and supported.
- Accommodations are available upon request for employees and applicants.