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About the Role
This part-time role will assist One River School of Art and Design in the key areas of new student acquisition and member service. This role will work out of our Hartsdale School location.
Responsibilities
- Answering all phone inquiries from all current and prospective members
- Support in opening / closing of the school
- Onboard new students and check-in members to appropriate classes
- Conduct tours of One River School for prospective members
- Support the Education Coordinator in management of the class makeup calendar via Calendly
- Create a strong connection with members and ensuring the highest level of customer service
- Make sure all students are picked up by their parents / guardians after class in a timely manner
- Reach parents / guardians of any students who are dismissed from class for any reason
- Process and assist on any new student enrollments, cancellations, freezes, and class switches
- Assist the instructors and staff in any other needs related to customer service, enrollment, design, marketing etc.
Requirements
- 1+ year's customer service experience
- 1+ year's previous admin experience, preferred but not required
Skills
- Thoughtful communication skills
- Detail oriented
- Self-starter
- Well organized
- Able to organize set weekly priorities and goals for assigned tasks
- Familiar with G-Suite (Gmail, Drive, Sheets, Forms, etc.)
- Familiar with Graphic Design (i.e Canva, Adobe Photoshop etc.)
- Familiar with platforms such as Facebook, Instagram, and local Blogs
- Familiar with the Visual Arts world
- Pursuing any degrees in Visual Art, Marketing, Human Resources, or Business Administration
- Interest or experience in art education or museum education
Location
- Hartsdale School location
Work Type
- Part-time
- Weekday afternoons and evenings
- Saturdays and Sundays daytime hours
Experience Level
- 1+ year's customer service experience
- 1+ year's previous admin experience
Education Level
- Degrees in Visual Art, Marketing, Human Resources, or Business Administration
Salary/Compensations
- $17-20 Hourly rate
About the Company
- One River School of Art & Design’s mission is to “transform art education”.
- One River has developed a new method for teaching art that makes it fun to learn while also producing compelling outcomes.
- We teach a variety of proprietary classes to students of all ages that builds proficiency in drawing, painting, sculpture, mixed media, cartooning, manga and more.
Equal Opportunity
- One River provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.