About the Role
We are seeking an experienced and highly driven Regional Manager to oversee the operational performance of a growing portfolio of 22+ manufactured housing communities across the United States. This is a high-impact leadership role for someone who understands that successful community management requires strong people leadership, financial discipline, operational accountability, and a commitment to resident experience. The Regional Manager will lead and support Park Managers across the portfolio, ensuring communities operate efficiently, meet financial and operational targets, maintain company standards, and continuously improve. You will serve as a key connection between property-level teams and senior leadership, identifying opportunities, addressing challenges, and driving consistent execution across the region.
Responsibilities
- Oversee the day-to-day performance and operations of approximately 8–12 manufactured housing communities within the assigned region.
- Ensure communities consistently meet company operational standards, goals, and performance expectations.
- Establish and implement best practices to improve operational efficiency, profitability, and resident satisfaction.
- Identify operational challenges and develop practical solutions to improve property performance.
- Maintain consistent communication with Park Managers and leadership regarding priorities, challenges, and opportunities.
- Lead, coach, and develop Park Managers, providing clear expectations, ongoing feedback, and performance support.
- Build a culture of accountability, ownership, collaboration, and continuous improvement.
- Establish measurable goals for property-level teams and hold managers accountable for results.
- Identify training needs and help develop team members into stronger operational leaders.
- Promote a people-first approach while maintaining high performance standards.
- Monitor community performance through key performance indicators (KPIs), financial metrics, occupancy, collections, maintenance, and resident-related metrics.
- Conduct regular operational reviews and audits to ensure consistency and compliance.
- Analyze performance trends and proactively address underperforming communities.
- Develop and execute action plans to improve performance where needed.
- Ensure company policies, procedures, and operational standards are consistently followed.
- Oversee regional budgets and ensure communities achieve established financial targets.
- Monitor rent collections, delinquency, expenses, and overall property-level financial performance.
- Review and approve expenses in accordance with company guidelines.
- Identify cost-saving opportunities while protecting the quality and long-term value of each community.
- Partner with leadership on financial forecasting, budgeting, and performance analysis.
- Oversee property maintenance, repairs, landscaping, preventive maintenance, and overall community appearance.
- Ensure maintenance issues are addressed promptly and effectively.
- Prioritize capital improvement projects based on operational needs, resident experience, and long-term asset value.
- Coordinate with property teams and vendors to ensure projects are completed efficiently and to established standards.
- Maintain a proactive approach to preserving and improving community assets.
- Ensure communities operate in compliance with applicable local, state, and federal regulations.
- Oversee required documentation, permits, inspections, and operational records.
- Identify potential compliance and operational risks and address them proactively.
- Ensure property-level teams understand and follow applicable policies and regulations.
- Promote a positive, professional, and responsive resident experience across the portfolio.
- Support Park Managers in resolving escalated resident concerns and complex issues.
- Encourage open communication and strong relationships between management teams and residents.
- Foster communities that are well-maintained, welcoming, and professionally managed.
- Align regional operational goals with broader company objectives and growth strategies.
- Provide regular reporting and insights to senior leadership on portfolio performance.
- Use financial and operational data to identify trends, opportunities, and areas for improvement.
- Contribute to strategic decision-making through forecasting, analysis, and recommendations.
- Support the continued growth and operational scalability of the portfolio.
Requirements
- 2+ years of experience in a regional, multi-property, or multi-community management role.
- Proven experience overseeing multiple properties, communities, or locations simultaneously.
- Experience managing and developing property-level teams and managers.
- Strong understanding of property operations, rent collections, maintenance, budgeting, and resident relations.
- Demonstrated ability to lead teams, establish accountability, and drive performance.
- Strong coaching and people-development skills.
- Ability to make decisions, solve problems, and take ownership of results.
- Comfortable managing both high-performing and underperforming teams.
- Experience with property budgets, expense management, rent collections, and financial reporting.
- Ability to understand operational and financial KPIs and translate data into actionable decisions.
- Strong attention to detail and financial accountability.
- Excellent written and verbal English communication skills.
- Strong interpersonal and conflict-resolution skills.
- Highly organized with the ability to manage multiple properties, priorities, deadlines, and projects.
- Comfortable working independently in a remote environment while maintaining strong communication with U.S.-based leadership and property teams.
- Comfortable working with property management software, rent collection systems, and other operational platforms.
- Proficiency with Microsoft Office and/or Google Workspace.
- Adaptable and comfortable learning new technology and systems.
- Willingness and ability to travel frequently to communities within the assigned US region when required.
Skills
- People leadership
- Financial discipline
- Operational accountability
- Resident experience management
- Team development
- Performance monitoring
- Budget management
- Property maintenance oversight
- Regulatory compliance
- Risk management
- Resident relations
- Strategic planning
- Data analysis
- Problem-solving
- Conflict resolution
- Organization
- Independent work
- Remote collaboration
- Property management software
- Microsoft Office
- Google Workspace
Location
- Remote from Latin America
- United States
Work Type
- Full-Time
- International Independent Contractor
- Remote
Experience Level
- 2+ years of experience in a regional, multi-property, or multi-community management role
Salary/Compensations
- $3,000–$4,000 USD/month
Benefits
- 80 hours of PTO per year
- U.S. holidays off
- Holiday bonuses
- Opportunity to grow alongside a rapidly expanding manufactured housing portfolio
- Work closely with senior leadership and play a meaningful role in operational and strategic decision-making
- Help improve the performance of communities while contributing to better resident experiences and long-term property value
About the Company
- The company manages a growing portfolio of manufactured housing communities across the United States.
