About the Role
The Platform Specialist team is essential to business success, combining data analysis, account optimization, and clear client communication. This role focuses on driving client growth and delivering best-in-class customer service through a hands-on, client-facing account management capacity with direct and agency customers. You will own and grow a book of business by recommending campaign optimizations to meet client goals and forging long-term partnerships.
Responsibilities
- Analyze data, optimize accounts, and articulate findings to clients.
- Drive client growth and deliver best-in-class customer service.
- Manage client-facing accounts with direct and agency customers.
- Own, grow, and develop strategic accounts across the AMR market.
- Make recommendations to clients on campaign optimization to achieve business goals.
- Forge long-term partnerships both in person and virtually.
- Partner closely with Client Partners.
- Partner with cross-functional teams such as marketing and product, delivering market sentiment on products.
- Ensure business hits revenue and customer satisfaction targets.
- Maintain a high level of outreach via email, phone, and in-person meetings to ensure revenue growth, account activation, and strong business pipeline.
- Lead senior-level decision-maker relationships, including travel for quarterly business reviews and joint business plans.
- Handle day-to-day relationships with clients and agencies in the performance marketing space.
- Collaborate with Manager & Platform Specialist team to ensure proper execution and alignment with customer business goals and objectives.
Requirements
- 5-7+ years of experience in performance media sales.
- At least 3 years of experience using a self-serve platform.
- Strategic selling proficiency working with performance advertisers and advertising agencies.
- Bachelors Degree or equivalent work experience.
Skills
- Performance media sales
- Self-serve platform usage
- Strategic selling
- Account management
- Data analysis
- Campaign optimization
- Client communication
- Client relationship management
- Presentation skills
- Collaboration
Location
- AMR market
Work Type
- Onsite
- Virtual
Experience Level
- 5-7+ years
Education Level
- Bachelors Degree or equivalent work experience
About the Company
- Apple Ads group makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetize their work.
- Technology and services power advertising in the App Store, Apple News, and Apple TV.
- Platforms are highly-performant, deployed at scale, and setting new standards for enabling effective advertising while protecting user privacy.
- Apple Ads is an easy, efficient, and fast-growing platform for app discovery, becoming the app promotion platform of choice for iOS developers.
- Apple is a place where extraordinary people gravitate in order to do their best work.
- Apple is redefining advertising on mobile devices while reaching hundreds of millions of iPhone and iPad users around the world.
- Through Apple Advertising, advertisers and publishers get access to the most engaged consumers in the market.
Equal Opportunity
- One of the most diverse and inclusive companies in the world.
