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About the Role

Sales Associates are responsible for delivering world-class service, achieving sales goals, and maintaining merchandising standards in a fun and fast-paced retail environment. They provide customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach, processing new product, stocking shelves, and maintaining the sales floor.

Responsibilities

• Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
• Greet and welcome every customer warmly and with enthusiasm
• Understand customer needs by asking open-ended questions
• Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge
• Suggest additional items to build onto sales by utilizing effective selling techniques
• Thank the customer sincerely and invite them to return and shop with us again
• Be a TPS brand ambassador
• Build customer loyalty by being friendly, attentive and respectful of customers
• Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times
• Professional presentation in attire, demeanor, appearance and compliance to company dress code
• Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
• Consistently capture accurate and valid customer information at the POS
• Maintain awareness of all current promotions and process them correctly at the Point of Sale
• Enthusiastically participate in training and development as required utilizing all training resources
• Prepare incoming product for the sales floor by following instruction and guidance from supervisors
• Merchandise product following company visual guidelines and visual standards
• Perform ear piercings and provide a safe, sanitary experience in accordance with state, federal and CDC guidelines (select locations)
• Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position
• Maintain store maintenance and cleanliness standards
• Complete all other tasks as directed by store management in assigned time frame
• Comply with all company policies and procedures

Requirements

• Previous experience in specialty retail is preferred, but not required
• Ability to work a flexible schedule to include nights, weekends, and holidays
• Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
• Possess an ability to work well in a team environment
• Ability to stand for long periods of time
• Professional conduct, demeanor and attire, in compliance with company dress code
• Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques

Skills

• G.U.E.S.T. service approach
• World Class Service
• Product knowledge
• Selling techniques
• Customer loyalty building
• Teamwork
• Microsoft Office
• POS Systems

Location

• HUNTINGTON STATION, NY 11746

Work Type

• Part Time
• Retail

Salary/Compensations

• $17.00 - $17.50 Hourly

About the Company

• TPS Group Holdings, a family of brands including The Paper Store, Uncharted and Gifts & More, is all about transforming daily routines into joyful escapes that inspire and surprise.
• Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile—creating a space that sparks joy with every visit.