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About the Role
Confido is the AI infrastructure powering modern CPG brands, unifying finance, accounting, sales, and operations. We are growing rapidly and offer significant ownership opportunities for early team members who want to shape the product, culture, and company.
Responsibilities
- Analyze edge cases, model predictions, hallucination rates, and extraction accuracy for LLM-driven document processing systems and agentic workflows.
- Investigate complex datasets to determine the root cause of extraction or time-series model successes or failures.
- Define, curate, and maintain gold-standard evaluation datasets for automated backtesting of AI agents and demand forecasting models.
- Build dashboards, data transformations, and evaluation harnesses to monitor system health, model drift, and AI performance metrics.
- Collaborate with applied AI engineers, product managers, and business operations managers to translate problem definitions into product insights.
Requirements
- Graduate degree (M.S. or Ph.D.) in Computer Science, Data Science, Statistics, Mathematics, Physics, or a related STEM field.
- 2–4 years of experience in a quantitative data analyst or AI evaluation role, working closely alongside AI/ML R&D teams.
- Proficiency in Python and hands-on experience with AI/ML models.
- Strong capabilities with SQL and enterprise data infrastructure (PostgreSQL, Snowflake, dbt, AWS).
- Exceptional ability to translate noisy, unstructured document data into rigorous evaluation insights for engineers.
- Experience with LLM observability, tracing, and eval frameworks (LangSmith, Arize AI, or TruLens) is a plus.
- Proficiency with agentic workflows or multi-agent orchestration is a plus.
- Familiarity with demand forecasting, time-series models, or statistical modeling is a plus.
- Comfort in fast-moving, high-growth NYC startup environments is a plus.
Skills
- Python
- AI/ML models
- SQL
- Enterprise data infrastructure
- LLM observability
- Agentic workflows
- Demand forecasting
- Time-series models
- Statistical modeling
Location
- New York, NY
Work Type
- In-Person
- Relocation supported
Experience Level
- 2-4 years
Education Level
- Graduate degree (M.S. or Ph.D.)
Benefits
- Equity
- Fully paid health coverage through Aetna
- Top-tier dental and vision coverage through Guardian
- Carrot Fertility Pro
- 12 weeks of paid parental leave
- Unlimited PTO
- 401(k) through Vestwell
- Paid relocation support
- Fully equipped workspace
- Team perks (catered lunches, team dinners, unlimited coffee/snacks)
About the Company
- Confido is the AI infrastructure powering modern CPG — the platform that 200+ brands like OLIPOP, Simple Mills, Dr. Squatch, and Tropicana use to run everything from deductions to production planning.
- We're growing 5x year over year with a small team in New York City; the people who join now will shape the product, the culture, and the company itself.
- If you want your work on shelves everywhere — and outsized ownership while you build — we'd love to meet you.
Equal Opportunity
- Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.